Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW of Houston Midtown

Houston, TX

Overview
Reviews
Vehicles
4.8
1,340 Reviews
Call Dealership (713) 289-1200
View Awards

1305 Gray St

Houston, TX

77002

Directions

By Type

Showing 1,340 reviews

June 20, 2026

David from services was very helpful in getting the tires replaced. Fantastic service. Thank you More

by Khkumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Jun 22, 2026 -

BMW of Houston Midtown responded

Hi, we're happy you found our staff David to be so supportive during your experience here at BMW of Houston Midtown. We are always more than happy to assist you if anything else comes up. Take care!

June 19, 2026

Rosie was awesome! ! Not only did she get My BMW 335i fixed, but she also got me and my fiancé, a baby gift for our son who is due on the 28th! Rosie has been my advisor More

by LJLATIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie, Sebastian Olszewski
Report | Print
Jun 22, 2026 -

BMW of Houston Midtown responded

Hi, we're happy you found our staff Rosie to be so supportive during your experience here at BMW of Houston Midtown. We are always more than happy to assist you if anything else comes up. Take care!

June 19, 2026

Anna Crawford his kind, professional and does an excellent job. I have been coming to this location for service of my cars since 1998. She is one of the best service advisors that has helped me. More

by John.Sullivan426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Crawford
Report | Print
Jun 21, 2026 -

BMW of Houston Midtown responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

June 19, 2026

David was exceptional, helpful from start to finish—one of my best BMW service experiences. ⭐⭐⭐⭐⭐ More

by maryshekari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David C at BMW of Houston Midtown
Report | Print
Jun 21, 2026 -

BMW of Houston Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston Midtown! Please don't hesitate to reach out if there's anything additional we can do for you.

June 18, 2026

Outstanding service every time I bring my vehicle in for service. David my service advisor explained in great detail on what was going on with my vehicle. More

by albert.jackson87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David , Sebastian Olszewski
Report | Print
Jun 21, 2026 -

BMW of Houston Midtown responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

June 18, 2026

They are always friendly and helpful when I am there. All of the associates are knowledgeable More

by Acramer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Olszewski
Report | Print
Jun 21, 2026 -

BMW of Houston Midtown responded

Hi, we are so happy to read such a great review about BMW of Houston Midtown! If you have any further questions, please don't hesitate to reach out!

June 18, 2026

Brandon Valdez was excellent in customer service. Took care of everything to the last detail and communicated with me often on progress of repairs. Highly recommend him for your vehicle service need More

by Jesse Fuentes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon and Nicole
Report | Print
Jun 20, 2026 -

BMW of Houston Midtown responded

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 16, 2026

Great service, the service advisor Rosie Ramirez was very attentive, amicable and clear! She was very professional. More

by etamez00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Ramirez
Report | Print
Jun 17, 2026 -

BMW of Houston Midtown responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2026

David makes sure every visit is smooth and flawless. As well as the rest of the support team that welcomes you to the service center. More

by s.goodmanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J. David Guerrero
Report | Print
Jun 17, 2026 -

BMW of Houston Midtown responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2026

When I called for scheduling an unplanned repair to a tire. The scheduler was very nice and accommodating. The service rep Brandon Valdez was very attentive and kept me up to date on the status of th More

by Robin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Valdez
Report | Print
Jun 17, 2026 -

BMW of Houston Midtown responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

1
2
...
134