Advantage BMW Midtown
Houston, TX
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The issue is not fixed. The squeaking sound when turning the vehicle remains. The replacement of belt tensioner was not the problem. The squeaking sound when turning the vehicle remains. The replacement of belt tensioner was not the problem. More
I haven’t got the car back yet, but this I can say the correspondence the communication has been excellent. The person that I’ve worked with Alejandro has been amazing. He has communicated and worked with correspondence the communication has been excellent. The person that I’ve worked with Alejandro has been amazing. He has communicated and worked with me throughout the one week that the dealership has had my car they are thorough. They are accurate and I can’t wait to get my car back More
Collin A. is a true professional and explains the need for repairs and why. I'm comfortable with his feedback. Robert Dunlap is a true professional and explains the need for repairs and why. I'm comfortable with his feedback. Robert Dunlap More
Really good process, and very efficient. Was in and out in about an hour. Most times leaving a car dealership feels about as good as leaving the dentist, but Advantage Midtown makes it pleas Was in and out in about an hour. Most times leaving a car dealership feels about as good as leaving the dentist, but Advantage Midtown makes it pleasant. Strongly recommend. More
vianey my service advisor is awesome and go above her job duties Kevin Montano my salesperson very knowledgeable and professional.. made it a easy buy for me being a first time bmw customer duties Kevin Montano my salesperson very knowledgeable and professional.. made it a easy buy for me being a first time bmw customer More
Facilities and customer services not what expected from a BMW dealership , crowded small workstations for customer services personnel, I had to call for an updated 3 hours and 40 minutes after leaving my c a BMW dealership , crowded small workstations for customer services personnel, I had to call for an updated 3 hours and 40 minutes after leaving my car. More
Excellent service department. Nice indoor drive in check in. Advisors are very competent customer pleasers. The video inspection and online estimate and authorization is very help Nice indoor drive in check in. Advisors are very competent customer pleasers. The video inspection and online estimate and authorization is very helpful. Vianey is always excellent. More
I have purchased BMWs from Advantage BMW Midtown since 1999, when I ordered my first one. I recently returned to purchase our 9th BMW. Thought my long-time salesman retired, he recommended an excellent sa 1999, when I ordered my first one. I recently returned to purchase our 9th BMW. Thought my long-time salesman retired, he recommended an excellent salesman to work with me. I am pleased with their pleasant, no-pressure sales process and willingness to meet or exceed the customer’s needs. More

