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Advantage BMW Midtown

Houston, TX

4.8
1,114 Reviews

1305 Gray St

Houston, TX

77002

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Showing 1,114 reviews

May 29, 2025

I’m very pleased with the service I received. The advisor was professional, efficient, and friendly throughout the entire process. Everything was handled smoothly, and my vehicle was ready on tim More

by aracelidelgador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leyla Rodriguez, Sebastian Olszewski
May 30, 2025 -

Advantage BMW Midtown responded

Hello, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

May 29, 2025

The service area is very clean and my service advisor,Leyla Rodriguez, was very professional , courteous , as well as informative. More

by Cooper pervis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Olszewski
May 30, 2025 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2025

My service experience is always seamless at this location. I live close and so thankful for their professional service More

by mskimber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Olszewski
May 30, 2025 -

Advantage BMW Midtown responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2025

Very professional, appointments are on time. Everyone makes you feel special. Salesman keeps his word on the process you will encounter. I will recommend my salesman to everyone. More

by Andrea.econhwy6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman , Sebastian Olszewski
May 30, 2025 -

Advantage BMW Midtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Advantage BMW Midtown. Feel free to reach out to us if you need anything. Have a wonderful day.

May 28, 2025

Great customer service experience. The technical issues with my car were fixed timely. The customer waiting facilities were in great condition. More

by SRB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
May 29, 2025 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 27, 2025

Alejandro is great and always helpful. Unfortunately on multiple occasions, the technicians can’t “reproduce” my issue. The brake anti rattle clip is rattling, but tech reports never heari More

by SANCHEZ31210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro is very responsive and helpful coordinating my service and loaner car; great communication.
May 28, 2025 -

Advantage BMW Midtown responded

Hi, thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. General Manager jnegrete@Group1Auto.com

May 27, 2025

This dealership is the best experience I’ve ever had with a dealer. Top notch. Number one! More

by Ajwj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaz
May 29, 2025 -

Advantage BMW Midtown responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 27, 2025

My service advisor Alejandro has been helpful ever since I purchased my vehicle. The main reason I always come back More

by Banksplktm31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
May 29, 2025 -

Advantage BMW Midtown responded

Hi, thanks for your praise and kind comments about Alejandro. We look forward to your next visit! Take care!

May 27, 2025

My experience at this BMW dealership for my car’s maintenance was amazing. Josh Erbaugh was my advisor and did a fantastic job at thoroughly explaining the services that were best for my career. He h More

by djpatterson06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Erbaugh
May 29, 2025 -

Advantage BMW Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Advantage BMW Midtown! We are always more than happy to assist you if anything else comes up. Take care!

May 27, 2025

My salesman Asen was quick efficient and found exactly what I wanted with color and options. More

by jfertitta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asen
May 29, 2025 -

Advantage BMW Midtown responded

Hi, thanks for your praise and kind comments about Asen. If you're ever in need of more help, please let us know!

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