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Advantage BMW Midtown

Houston, TX

4.8
944 Reviews

1305 Gray St

Houston, TX

77002

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Showing 945 reviews

January 07, 2025

Service is good but do not like location Also I feel I overpaid for my sedan More

by ss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin McGaughey
Jan 08, 2025 -

Advantage BMW Midtown responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (713) 289-1200 when you have a chance. Thank you, and we look forward to hearing from you.

January 07, 2025

Great service. I had a flat tire and they were able to fit me in on same day More

by marthamar19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin, Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Jan 08, 2025 -

Advantage BMW Midtown responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 05, 2025

Barry makes going to BMW and getting the car serviced a great experience, I highly recommend. . More

by susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry , Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Jan 05, 2025 -

Advantage BMW Midtown responded

Hi Susan, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

January 05, 2025

The service was great. Berry , my service person, was the most professional.The best experience I had in while. More

by reginaldbentley51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berry
Jan 05, 2025 -

Advantage BMW Midtown responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2025

My service advisor, Lourdes (Lulu) LaRosai is great, she’s patient and not pushy. I’m able to ask questions and she answers thoroughly. More

by brtrevino1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourdes La Rosa
Jan 05, 2025 -

Advantage BMW Midtown responded

Hi, thanks for your praise and kind comments about Lourdes. Feel free to reach out to us if you need anything. Have a wonderful day.

January 04, 2025

With ten years of experience at this dealership, I feel confident rating them very highly. The sales people make buying a car fun, not stressful. The service advisors communicate with updates the entire ti More

by Mollen2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Lloyd, Sebastian Olszewski
Jan 05, 2025 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2025

I’ve purchased 8 BMWs from Advantage BMW in Houston, Texas. Exceptional sales and service over the last two decades. The last purchase was extraordinary because it started off in the service department. More

by morsem
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Olszewski
Jan 05, 2025 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2025

Great service, great facilities, excellent waiting room, on time and cost efficient. Great experience overall. More

by gopogge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin my car rep was excellent
Jan 04, 2025 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 01, 2025

I love the low key, low pressure approach to car sales. The staff here is attentive, professional, knowledgeable, and friendly. I've purchased two cars here and my experience has always been great. More

by daveso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Lloyd, Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Jan 02, 2025 -

Advantage BMW Midtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Advantage BMW Midtown. We are always more than happy to assist you if anything else comes up. Take care!

December 31, 2024

Lulu (Lourdes) is the best. She’s very communicative and proactive about giving updates. She is also very thorough with the information she gives. She was very accommodating wit More

by erut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourdes
Jan 01, 2025 -

Advantage BMW Midtown responded

Hi, we are very happy Lulu could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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