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Advantage BMW Midtown

Houston, TX

4.8
975 Reviews

1305 Gray St

Houston, TX

77002

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Showing 975 reviews

December 31, 2024

Their service department is phenomenal. Eduardo and team (including the shuttle crew) go extra mile to accommodate even unscheduled visits. I am very impressed! More

by Sanjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Bendeck
Jan 01, 2025 -

Advantage BMW Midtown responded

Hi Sanjay, thank you for your kind review; we are happy to pass along your comments to the team here at Advantage BMW Midtown! Please don't hesitate to reach out if there's anything additional we can do for you.

December 31, 2024

They were helpful l, professional and knowledgeable. Not once I felt bad about the transaction. Drew was my salesman. He was incredible. Earned a customer for life. More

by Ismael Velez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Rankin
Jan 01, 2025 -

Advantage BMW Midtown responded

Hello Ismael, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

December 28, 2024

Service has always been fantastic Very happy with my car and everyone there Thank you More

by forouzan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Dec 29, 2024 -

Advantage BMW Midtown responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2024

Service support staff were excellent. Assessments of service needs and the fast completion of the work were impressive. More

by Larrycharlesblairbmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourdes La Rosa, Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Dec 31, 2024 -

Advantage BMW Midtown responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 25, 2024

I recently had my BMW X1 serviced, and I had the pleasure of working with Steven Dang as my service manager. From the moment I arrived, Steven and his team were prepared to inspect my car, provide an estimat More

by Maribel G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Dang
Dec 26, 2024 -

Advantage BMW Midtown responded

Hello Maribel, thank you for your kind review; we are happy to pass along your comments to Steven here at Advantage BMW Midtown! We are always more than happy to assist you if anything else comes up. Take care!

December 24, 2024

Steven Dang was really good he provider great customer service made the process for me very easy More

by T Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Dang
Dec 25, 2024 -

Advantage BMW Midtown responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 24, 2024

My service advisor at Advantage BMW, Barry Thomas is the best! Barry does such a great job with addressing my concerns and moving forward with a service plan. He truly makes my visits effortlessly. More

by Apbiagas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Thomas
Dec 25, 2024 -

Advantage BMW Midtown responded

Hi, thanks for your praise and kind comments about Barry. Feel free to reach out to us if you need anything. Have a wonderful day.

December 23, 2024

Its service managers like Vianey Sevilla who make this dealership great. Efficient…diligent…attention to detail. An excellent service experience. I’ve bout 3 BMW’s from this dealership. More

by CoachPersist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vianey Sevilla
Dec 25, 2024 -

Advantage BMW Midtown responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 21, 2024

I love this BMW location! Everyone is so friendly and quick to help/answer questions/find solutions. Thank you, Jerry for your service today! More

by meli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Service Advisor
Dec 23, 2024 -

Advantage BMW Midtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Advantage BMW Midtown. We hope you have a great day!

December 21, 2024

Barry was a great service technician specialist. Made the process great! Very professional. Thank You More

by De
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Dec 24, 2024 -

Advantage BMW Midtown responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

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