
Advantage BMW Midtown
Houston, TX
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Courteous, prompt, thoughtful, caring service people, clear and thorough descriptions of car issues with options—especially appreciate the Uber to and from. clear and thorough descriptions of car issues with options—especially appreciate the Uber to and from. More
I'm thrilled with the purchase of my 2024 BMW M240i. It's a perfect blend of performance, luxury, and practicality. If you're considering a sporty coupe with a bit of everything, the M240i should defini It's a perfect blend of performance, luxury, and practicality. If you're considering a sporty coupe with a bit of everything, the M240i should definitely be on your list! Highly advise anyone in the market of trading or purchasing a new vehicle to contact the team at BMW Midtown to turn your dream car into a reality. There are always a few people who truly make a difference in the car-buying experience, the ones you genuinely enjoy working with. Deana, Ali, Kyle are a few of those rare individuals who stand out. More
My husband and I bought 2 BMW's in the last 3 months and our salesman Al Lloyd was great. He was very personable and helped us every step of the way and even after our purchase has been great helping us out our salesman Al Lloyd was great. He was very personable and helped us every step of the way and even after our purchase has been great helping us out with things that came up. We would definitely recommend BMW Midtown and salesman Al Lloyd for a great buying experience. More
Great staffs and services! Shout out to my salesman Asen! He rocks! Very responsible and kept me updated with my vehicle progress. Shout out to my salesman Asen! He rocks! Very responsible and kept me updated with my vehicle progress. More
Very unsatisfied with this place . I bought my 2015 BMW up there just cause my CHASIS STABILITY light came on and when I came to pick it up I barely made it two lights down before my c I bought my 2015 BMW up there just cause my CHASIS STABILITY light came on and when I came to pick it up I barely made it two lights down before my car started to overheat . I’ve never had that problem once before until I dropped it off . I also paid for the oil change problem which I’m afraid to use because of there faulty work preparation! I literally came to pay for a car I could no longer drive after drop off . I’m so disappointed. More
Clean facility, better customer service needed with service, a lot of employees just sitting around and not one person greeted me as I walked in until I asked a question. No updates during service. I h service, a lot of employees just sitting around and not one person greeted me as I walked in until I asked a question. No updates during service. I had to initiate contact everyday with my service agent by end of day asking for status. Vehicles in service for about a week for simple service. After diagnostic, unnecessary recommendations for services that had already been completed just few months before. at an authorized mechanic. It’s enough that price gouging is prevalent in the world but to recommend unneeded service just because they think you need it. Not very reliable in my option. More
I’ve always been annoyed by this dealer, although it is close to home and thus pretty convenient. But I’ve reached a breaking point: they jumped the gun and did work I told them not to on the theory that close to home and thus pretty convenient. But I’ve reached a breaking point: they jumped the gun and did work I told them not to on the theory that I’d pre-approved it when I brought the car in. I paid them, but you’re not supposed to proceed with work unless it’s approved after giving the full estimate. Anything else is stealing. Needless to say, I won’t be buying my next car from them. More
Fast service, was in and out quick. Quoted me what I would need done in the future without pressuring me. Quoted me what I would need done in the future without pressuring me. More
BMW Midtown received 5 stars and it was well deserved. The dealership is renowned for its exceptional customer service and the dedicated staff go above and beyond The dealership is renowned for its exceptional customer service and the dedicated staff go above and beyond More