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BMW of Houston Midtown

Houston, TX

4.8
1,268 Reviews

1305 Gray St

Houston, TX

77002

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Showing 1,268 reviews

March 16, 2026

The service department is terrific. David takes very good care of me and my vehicle. Service feels personal More

by Andrea Whitley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
March 15, 2026

Amazing service. I had no worries and everything was perfect and smooth. Thank you David! More

by Ariel Crowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Olszewski
March 14, 2026

Knowledgeable staff about the cars and warranties. Wasn’t a fan of being accused of my check “bouncing” when that wasn’t fact. My bank put a security hold due to the amount. Other than that I love my More

by Swoffo1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adel, Sebastian Olszewski
March 12, 2026

Rosie Rameriz was my advisor and she was great! She kept me informed and even though I spent more than I intended or was quoted, I understood the reasons and had the option to decline. More

by Huberstephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RosieRameriz
Mar 14, 2026 -

BMW of Houston Midtown responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

March 12, 2026

The hand off was orderly and my service advisor was exceptional. Never been better cared for at this location of business. More

by cwashington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J David Guerrero
Mar 14, 2026 -

BMW of Houston Midtown responded

Hello, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, BMW of Houston Midtown

March 10, 2026

Professional salesman and finance manager, they made the buying process quick and easy. Very satisfying! More

by Spike
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicolae, Adel, Sebastian Olszewski
Mar 13, 2026 -

BMW of Houston Midtown responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 10, 2026

Very pleased with my Service representative this time he went above and beyond to make sure that I got a loaner and was not inconvenienced. and was able to get my car in for the recall quickly previously I More

by slakyaala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guerrero, David
Mar 13, 2026 -

BMW of Houston Midtown responded

Hello, we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 10, 2026

I really enjoy using this dealership for service. Layla Rodriguez is Amazing and Super Kind! More

by mjackx20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layla Rodriguez, Sebastian Olszewski
Mar 12, 2026 -

BMW of Houston Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston Midtown! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 09, 2026

Good service and very good prices. This is the dealer that had the best prices that I could find around Houston. More

by YJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JP Pineda, Sebastian Olszewski
Mar 11, 2026 -

BMW of Houston Midtown responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 07, 2026

I had a great experience thanks to Maysoon Miller, my awesome service advisor. She was extremely knowledgeable and super friendly! I had my rear brake pads replaced, oil changed, wipers replaced & fuel i More

by shanegoulas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maysoon Miller
Mar 09, 2026 -

BMW of Houston Midtown responded

Hello, we're happy you found Miller to be so supportive during your experience here at BMW of Houston Midtown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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