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Advantage BMW Midtown

Houston, TX

Overview
Reviews
Vehicles
4.8
972 Reviews
Call Dealership (713) 289-1200
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1305 Gray St

Houston, TX

77002

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Showing 972 reviews

May 13, 2025

I'm happy to say that my recent vehicle repair experience went really well. I was very impressed with my service rep Elaine, she was professional and handled everything very efficiently. She was very knowle More

by pcsandel525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Flores
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May 16, 2025 -

Advantage BMW Midtown responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 13, 2025

Steven is a great service manager. Honest. Straight forward. Fair. He is everything you want to deal with when taking your car in. More

by Superbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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May 16, 2025 -

Advantage BMW Midtown responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 13, 2025

My service rep was amazing. Would recommend the service department in a heartbeat! Great location More

by Gwwhite68
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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May 16, 2025 -

Advantage BMW Midtown responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2025

Great service agent. Promises kept. I will always come back with my bmw every time it needs service. They are just better More

by gaudette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
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May 12, 2025 -

Advantage BMW Midtown responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 09, 2025

Doing service on my car that was not requested. I went in for an oil change. They decided to do a wheel alighnment on my new vehicle with only 8920 miles. More

by sandrokas1976
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department Bryant Briones
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May 14, 2025 -

Advantage BMW Midtown responded

Thank you for your feedback, I want to apologize that we were unable to meet your expectations. After meeting with my team, it seems that the person that dropped off the vehicle approved all the repairs in questioned. I would like the opportunity to make thing right with you, please reach out to me at 713-289-1282. Thank you. Jesus Garcia Service Director jesusgarcia@group1auto.com

May 07, 2025

Great service with Collin. Really appreciated his team getting it all done. Righr and on time. More

by jlp9874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin, Sebastian Olszewski
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May 09, 2025 -

Advantage BMW Midtown responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 07, 2025

Use this dealership for many many years I’ve never had any complaints. Always good service. More

by Karen_Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Eaddy
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May 09, 2025 -

Advantage BMW Midtown responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

May 07, 2025

Excellent service. Professional, knowledgeable, trustworthy. Thank you to Collin and Michael for answering all my questions and guiding me along. They go above and beyo More

by nora.gutierrez13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Eaddy
Report | Print
May 09, 2025 -

Advantage BMW Midtown responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 07, 2025

Great experience since the beginning. Professional, knowledgeable, trustworthy sale associates, especially Michael and Collin. Thank you for your patience and guidance. Excellent service. More

by nora.gutierrez13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Eaddy
Report | Print
May 09, 2025 -

Advantage BMW Midtown responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 06, 2025

Same day appointment and the part was in stock. Communicated well, quick service and had my car back fast More

by Ml
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Olszewski
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May 08, 2025 -

Advantage BMW Midtown responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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