BMW of Houston Midtown
Houston, TX
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Knowledgeable staff about the cars and warranties. Wasn’t a fan of being accused of my check “bouncing” when that wasn’t fact. My bank put a security hold due to the amount. Other than that I love my Wasn’t a fan of being accused of my check “bouncing” when that wasn’t fact. My bank put a security hold due to the amount. Other than that I love my car and it was for a good price. Sales rep too time to educate me on focus for regular maintenance which I appreciated. I’d come back! More
Rosie Rameriz was my advisor and she was great! She kept me informed and even though I spent more than I intended or was quoted, I understood the reasons and had the option to decline. She kept me informed and even though I spent more than I intended or was quoted, I understood the reasons and had the option to decline. More
Very pleased with my Service representative this time he went above and beyond to make sure that I got a loaner and was not inconvenienced. and was able to get my car in for the recall quickly previously I went above and beyond to make sure that I got a loaner and was not inconvenienced. and was able to get my car in for the recall quickly previously I received a call and I was told that a loaner wasn’t available for almost 2 weeks. Two days later I received a call and he said that he could get me a loaner the very next day More
I had a great experience thanks to Maysoon Miller, my awesome service advisor. She was extremely knowledgeable and super friendly! I had my rear brake pads replaced, oil changed, wipers replaced & fuel i awesome service advisor. She was extremely knowledgeable and super friendly! I had my rear brake pads replaced, oil changed, wipers replaced & fuel injection system flushed. This was all done in 4 hours!!! More

