Advantage BMW Midtown

Excellent service provided today at Advantage BMW downtown Houston. I had the 60K mile service and brakes all the way around for an M3. Collin Eaddy was my Service Consultant and provided excellent s downtown Houston. I had the 60K mile service and brakes all the way around for an M3. Collin Eaddy was my Service Consultant and provided excellent service from setting up the maintenance, checking me in and out. He communicated all the way through and the bill was right at the estimate. Remarkable service! More

The people at this dealership are very helpful and polite. Thanks to them I was able to make a very important meeting because they repaired my vehicle very quickly and delivered it to me. I highly r polite. Thanks to them I was able to make a very important meeting because they repaired my vehicle very quickly and delivered it to me. I highly recommend them to all my friends More

Barry is amazing! Clear communication and timing of updates related to my vehicle. Great location all around Clear communication and timing of updates related to my vehicle. Great location all around More

Every time I go to the service my car everyone always looks like they just hate their job. Just there to collect a check. looks like they just hate their job. Just there to collect a check. More

Very pleased with advisor keeping me informed on the status of my vehicle and getting me a loaner when it was going to take several days to repair. status of my vehicle and getting me a loaner when it was going to take several days to repair. More

The process started off rough with the service people using the wrong words, but tried his best to correct and make an admend using the wrong words, but tried his best to correct and make an admend More

Jerry Ward is my advisor, and this is the second time I have had the opportunity to work with him. He took charge of my second flat in less than a month, going the extra mile, and I am very grateful for hi have had the opportunity to work with him. He took charge of my second flat in less than a month, going the extra mile, and I am very grateful for his support. I hope to continue having Jerry as my go-to person for all my X1 needs. Thank you, Jerry. More

As usual the service was excellent. The manager in charge was Steve Dang very professional, knowledgeable who explained the whole process. Lilia a satisfied customer The manager in charge was Steve Dang very professional, knowledgeable who explained the whole process. Lilia a satisfied customer More

Service department was great. They helped me when I needed unexpected service. Barry was a very helpful service adviser, highly recommend him. They helped me when I needed unexpected service. Barry was a very helpful service adviser, highly recommend him. More

Doing right by the customer is not always the norm, but the entire maintenance department at Advantage BMW are special. Specifically want to express my gratitude to Lourdes La Rosa, honest, easy going, and the entire maintenance department at Advantage BMW are special. Specifically want to express my gratitude to Lourdes La Rosa, honest, easy going, and easy to communicate with, she demonstrates tremendous dedication to her craft. She is truly outstanding among her peers. Please go see them! More