Advantage BMW Midtown

I would not recommend. Not trustworthy. Twice have been given false information. Once said my brakes/rotors needed to be replaced immediately offered me an extended 3 month Not trustworthy. Twice have been given false information. Once said my brakes/rotors needed to be replaced immediately offered me an extended 3 month warranty (mine was about to expire) that would cover the brakes and rotors then they only changed the pads and said the rotors were fine. When they wanted to charge me full price the brakes and rotors needed immediate attention, but under warranty they no longer needed immediate attention only pads. Second time, quoted me for tires (those needed to be replaced), louvers needed to be replaced, and control arm bent. Took for a second opinion and neither needed to be replaced. Louvors had a piece of debris that needed to be pulled out (was told it was damaged) and the dealership wouldn’t do that ( we did it in the parking lot) and the arm control only had a scratch not bent. Wanted to charge me over $2000 for that. More

Kyle was great to work with, honest and patient. . The dealership was not a high pressure business. . The dealership was not a high pressure business. More

Good service but it took a little longer than I anticipated. Must be a busy day. anticipated. Must be a busy day. More

Advantage BMW is a fabulous dealer and I would recommend them to any friemd or neighbor. them to any friemd or neighbor. More

Bryant is very friendly and knowledgeable and supportive. The state inspection of my car was completed on time as expected. It was clear when I get the car thanks The state inspection of my car was completed on time as expected. It was clear when I get the car thanks More

Superb customer service, efficient service time for vehicle, patient and caring. Extremely clean location as well as loaner vehicles. vehicle, patient and caring. Extremely clean location as well as loaner vehicles. More

Great customer service. Elaine Flores in service and Kevin Montano in sales are both stellar! Elaine Flores in service and Kevin Montano in sales are both stellar! More

Always terrific service here, prompt and efficient and all the advisors are knowledgeable and keep you constantly informed about what's going on with your car all the advisors are knowledgeable and keep you constantly informed about what's going on with your car More

The service was great. My 2006 BMW was taken car of like it was newer model. The service technician Adam kept me up to date on when my car would be ready for pick up. I wil My 2006 BMW was taken car of like it was newer model. The service technician Adam kept me up to date on when my car would be ready for pick up. I will definitely be a repeat customer. More

Advantage BMW helped me with my new car delivery. Everything from the initial order and final pickup went fast and smooth. Kevin Montano helped me the entire process with professionalism and atten Everything from the initial order and final pickup went fast and smooth. Kevin Montano helped me the entire process with professionalism and attentiveness. Highly recommend the experience. More