
Advantage BMW Midtown
Houston, TX
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Alejandro is great and always helpful. Unfortunately on multiple occasions, the technicians can’t “reproduce” my issue. The brake anti rattle clip is rattling, but tech reports never heari Unfortunately on multiple occasions, the technicians can’t “reproduce” my issue. The brake anti rattle clip is rattling, but tech reports never hearing a rattle. The rattle is very obvious and I had an issue with this before, this is why I know it’s the clips. Guess I have to take it to non dealership now. More
Asen was a no-hassle, honest salesperson. I knew what I wanted, he gave me the best price he could and made the ordering/purchase experience easy. Highly recommend. I knew what I wanted, he gave me the best price he could and made the ordering/purchase experience easy. Highly recommend. More
Used car price inflated. did not provide their inspection report and what problems the manager refused to fix before resale. As is sale - last dealership I bought a BMW fro did not provide their inspection report and what problems the manager refused to fix before resale. As is sale - last dealership I bought a BMW from did. More
Great customer service! Needed my battery replaced on my X5 and they had it ready and washed the next day. Collin was very helpful and attentive the entire time and let us k Needed my battery replaced on my X5 and they had it ready and washed the next day. Collin was very helpful and attentive the entire time and let us know when our car was ready! More
Professional and service oriented. Good communication with explanation of repair and recommendations. They picked up my car for service from my home. Good communication with explanation of repair and recommendations. They picked up my car for service from my home. More
I lost my home last week on the same day I lost a tire. Anna and Rebeca did EVERYTHING in their power to ensure that I was well taken care of, heard, appreciated, and SAFE. I will never take my car to an o Anna and Rebeca did EVERYTHING in their power to ensure that I was well taken care of, heard, appreciated, and SAFE. I will never take my car to an outside dealership. I still need to stop by to give them both hugs. In my darkest days the staff at this dealership was my brightest light. I will forever be grateful. Thank you. This may sound mushy and scripted but I promise you… I was terrified and alone and I left this dealership with hope. Thank you. More