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BMW of Houston Midtown

Houston, TX

4.8
1,351 Reviews

1305 Gray St

Houston, TX

77002

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Showing 1,351 reviews

July 14, 2026

The service was excellent. I used the pickup option from my home and that was so convenient. More

by beamerboi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
July 14, 2026

Ramon handled everything quickly and efficiently. Great transportation from the repair facility and back for pickup. Great service! More

by cwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon, Sebastian Olszewski
July 13, 2026

Josh is a great asset to the dealership. Quick and professional service. The entire dealership staff are very helpful. More

by lawrence.y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh E., Sebastian Olszewski
July 10, 2026

Great service. This dealership is always attentive, helpful and honest. Highly recommend them for anything! More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vianey Sevilla
Jul 12, 2026 -

BMW of Houston Midtown responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

July 10, 2026

My consultant Jesse was amazing. Very patient. Very honest. Hooked me up with a driver to and from my office. Couldn’t have been a better experience. Thank you, Jesse! More

by merrellscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Jul 10, 2026 -

BMW of Houston Midtown responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

July 09, 2026

Excellent dealership with very professional personnel including sales persons and support staff. Highly recommended for your new car needs. More

by David P Tusa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Lloyd
Jul 10, 2026 -

BMW of Houston Midtown responded

Hello David, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 09, 2026

Extremely grateful to take my car here and get fixed. Lulus knowledgeable of items required efficiently sped up the process. She could answer all my questions and kept me updated with status. Highly reco More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
lourdes la rosa
Jul 10, 2026 -

BMW of Houston Midtown responded

Hello Amanda, we're happy you found our staff to be so supportive during your experience here at BMW of Houston Midtown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 01, 2026

I had an excellent experience with BMW’s roadside assistance and service department. Yesterday, I got a flat tire and called BMW Roadside Assistance. They arrived in less than 30 minutes and quickly More

by gabbybarrionuevo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant
Jul 02, 2026 -

BMW of Houston Midtown responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston Midtown! If you have any further questions, please give us a call. We're always happy to help!

June 26, 2026

This dealership is conveniently located and I have always had good communication with their service advisors. Rosie was great today! More

by Cking_17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie
Jun 26, 2026 -

BMW of Houston Midtown responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

June 25, 2026

Al Lloyd is an excellent sales advisor. He has sold me several BMW’s I’ve referred friends to him as well. More

by Elgin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Lloyd
Jun 26, 2026 -

BMW of Houston Midtown responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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