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Advantage BMW Midtown

Houston, TX

Overview
Reviews
Vehicles
4.8
971 Reviews
Call Dealership (713) 289-1200
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1305 Gray St

Houston, TX

77002

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Showing 971 reviews

December 10, 2023

Superb service. Listen carefully and answer questions in a clear and responsive way. Always available. More

by reasoner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lulu
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Dec 12, 2023 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a superb experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

I had not used the downtown location in awhile but great service from Elaine. Picked up car for recall & performed additional services within one day. More

by Reg
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Recommend Dealer
Yes
Employees Worked With
Elaine R.
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Dec 12, 2023 -

Advantage BMW Midtown responded

It's great to hear that Elaine provided excellent service downtown! Efficiently handling a recall along with additional services in just one day is commendable. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

The service advisor was very knowledgeable and worked to ensure I was taken care of during the service appointment. More

by RWJ
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Aguirre
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Dec 12, 2023 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

Prompt Response, ease of service, nice customer waiting area: with working wifi for work, ample clean space, nice refreshments. Very clean bathrooms and great service Manager Rosa Lourdes. More

by pamela.red
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lordes la Rosa
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Dec 12, 2023 -

Advantage BMW Midtown responded

It's wonderful to hear about your positive experience! Prompt responses, ease of service, and amenities like a comfortable waiting area with working WiFi can enhance the overall service visit. Having a service manager like Rosa who ensures cleanliness and customer satisfaction further adds to a great experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

On time, professional and excellent service. Won’t go to another BMW dealership again. Andreas went above and beyond to provide excellent service More

by matt.madson
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas Acosta
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Dec 08, 2023 -

Advantage BMW Midtown responded

It's fantastic to hear that you had a great experience and that Andreas went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 03, 2023

I trust the BMW Service Center to use only OEM parts and the quality of the work they do is exceptional. More

by johnb
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Mejia
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Dec 05, 2023 -

Advantage BMW Midtown responded

Thank you for the kind words! Advantage BMW Midtown appreciates your business and looks forward to your next visit!

December 03, 2023

Great service as always! Vianey was the person who supported me and was on point. I definitely recommend and will continue to go back! More

by Alexandrebfc
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Vianey
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Dec 05, 2023 -

Advantage BMW Midtown responded

It's fantastic to hear that you had a great experience and that Vianey provided supportive assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

Having had close to a 20 year customer history with Advantage Midtown they place the Customer first. Always profession, kind and accommodating.. Knowledgeable explaining everything and asking if I had More

by croskamp1218
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Steven Dang - Advisor
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Dec 06, 2023 -

Advantage BMW Midtown responded

It sounds like your experience with Advantage BMW Midtown has been consistently positive over the years! Having a longstanding relationship with a business that prioritizes customer service, professionalism, and knowledge-sharing can be quite reassuring. Thank you for your loyalty and business!

December 02, 2023

Very fast and good communication. Barry was very helpful, aligned with what I wanted and done on time. More

by Mitchfane
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Thomas
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Dec 05, 2023 -

Advantage BMW Midtown responded

It's fantastic to hear that you had a great experience and that Barry provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 01, 2023

Vianey who was our service advisor was detailed, professional, diligent and highly responsive in a very timely manner. She is an assett to the dealership and should be acknoeldged for her attention More

by jokhios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vialey
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Dec 05, 2023 -

Advantage BMW Midtown responded

Vianey is an exceptional service advisor at Advantage BMW Midtown! Being detailed, professional, diligent, and highly responsive speaks volumes about her commitment to providing excellent service. It's wonderful to hear about individuals like her who go above and beyond for their customers. Thank you for your business!

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