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Advantage BMW Midtown

Houston, TX

Overview
Reviews
Vehicles
4.8
941 Reviews
Call Dealership (713) 289-1200
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1305 Gray St

Houston, TX

77002

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Showing 941 reviews

October 24, 2023

Service is great! Elaine Flores has been my Service Consultant for the last year and always very satisfied. More

by Ricky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Flores
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Oct 31, 2023 -

Advantage BMW Midtown responded

It's great to hear that you've been very satisfied with the service provided by Elaine as your Service Consultant over the past year. Having a reliable and knowledgeable service consultant can make a significant difference in your overall service experience. Your feedback is valued!

October 19, 2023

Service very good and responsive. Full explanation of service performed and related costs. Car was returned clean. No complaints about Service. More

by Richardkmcgee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
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Oct 21, 2023 -

Advantage BMW Midtown responded

It's fantastic to hear that the service you received was very good and responsive and that you received a full explanation of the service performed and related costs. The fact that your car was returned clean is an added bonus. It's great to know that you have no complaints about the service. Your satisfaction is important.

October 19, 2023

Great dealership and customer service. Been coming here for years and would recommend to anyone. More

by ash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
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Oct 21, 2023 -

Advantage BMW Midtown responded

It's wonderful to hear that you've had a great experience with Advantage BMW Midtown and our customer service for years. Your recommendation speaks highly of their quality of service. Building long-lasting customer relationships is a testament to our commitment to excellence. Your continued satisfaction is our priority.

October 16, 2023

Advantage BMW is awesome. My service advisor is Elias and all he does is find ways to make my experience better. The mechanics get it right and I get my car back running smo More

by Maleicon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias Perez
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Oct 17, 2023 -

Advantage BMW Midtown responded

We are glad to hear that Advantage BMW Midtown, and your service advisor Elias, have been providing you with an awesome service experience. Having a service advisor who strives to improve your experience and skilled mechanics who get the job done right can make all the difference. Your satisfaction is important!

October 12, 2023

Andres thank you so much for the help. God bless you in the business keep it up More

by Gina torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
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Oct 13, 2023 -

Advantage BMW Midtown responded

You're very welcome! We appreciate your kind words and well wishes. We're here to assist you, and we'll pass on your thanks to Andres. Thank you for choosing us, and we look forward to serving you again!

October 12, 2023

Alejandro and Brandon are the best service representatives that I have ever worked. They really know what they are doing and take care of you as a customer. I know all the sales representative More

by ULYSSES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Aguirre and Bandon Valdez
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Oct 14, 2023 -

Advantage BMW Midtown responded

It's great to hear that Alejandro and Brandon have provided you with excellent service and treated you like a friend! Exceptional customer service and a genuine commitment to helping customers are qualities that set the best service representatives apart. Your positive feedback is a testament to their dedication and professionalism. Thank you for taking the time to share your experience!

October 12, 2023

Very friendly,extremely clean, very professional very quiet considering all the activities going on very helpful in answering questions More

by jay.gerstenhaber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eudardo Benetect
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Oct 14, 2023 -

Advantage BMW Midtown responded

It's great to hear that you found our team very friendly, the environment extremely clean, and our staff very professional and helpful in answering your questions. Such qualities create a positive customer experience, even in a bustling setting. Thanks for sharing your thoughts!

October 11, 2023

Liz was super helpful this morning in sending Rudy to my home to troubleshoot my Mom’s x3. Rudy was knowledgeable and reset the battery within a few minutes time. We are grateful for the prompt and personab More

by Mandylrubio
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz, Rudy
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Oct 13, 2023 -

Advantage BMW Midtown responded

We're pleased to hear that Liz and Rudy provided you with prompt and personable service to troubleshoot and reset the battery in your Mom's X3. Your satisfaction is important to us, and we look forward to assisting you in the future. Thank you for choosing Advantage BMW Midtown and for your kind words!

October 07, 2023

They offer excellent technical care and unsurpassed customer service. I am delighted to trust them with the care of my vehicle. More

by Greenmodern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kommany
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Oct 10, 2023 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 07, 2023

Quick service, do what they say they will do, clean facilities, and though they always suggest additional services, don’t seem to be upset if you don’t accept their offer. More

by Houston Traveler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Ward
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Oct 10, 2023 -

Advantage BMW Midtown responded

We are glad to hear that you've had quick and reliable service with us. We aim to provide our customers with a clean and comfortable environment while their vehicles are being serviced. We're here to assist you with the services you choose. Your satisfaction is important to us, and we value your business!

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