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Advantage BMW Midtown

Houston, TX

4.8
975 Reviews

1305 Gray St

Houston, TX

77002

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Showing 975 reviews

November 08, 2023

Dealership has great service. The people are friendly and are very helpful. The only thing I don’t like is the prices. I get more coupons from another dealership than from you all More

by Velda Petteway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Mejia
Nov 14, 2023 -

Advantage BMW Midtown responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at 713.289.1212. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Sebastian Olszewski General Manager 713.289.1212 solszewski@advantagecars.com

November 07, 2023

Dropping off my car at the service department was fast and efficient. The staff are very professional. More

by mtkenneally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rader Evans
Nov 09, 2023 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 07, 2023

Quick responsive friendly knowledgeable reliable. They know how to fix cars quickly and accurately. I’ll always go to these guys when my cars need it. More

by Jbilbao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rader
Nov 09, 2023 -

Advantage BMW Midtown responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 03, 2023

Ben Asure is a top notch salesman! We will continue buying our cars from Advantage BMW. More

by vallen1225
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben
Nov 07, 2023 -

Advantage BMW Midtown responded

Congratulations on your new vehicle! We are thrilled that Ben provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 03, 2023

Very expeditious care for an urgent tire issue including transportation to and from the dealership More

by Cath Jock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamil Masood
Nov 07, 2023 -

Advantage BMW Midtown responded

We are thrilled to hear that you had an expeditious experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 02, 2023

Advantage BMW is always on top of their customer satisfaction performance. I’ve been to Momentum and other dealerships but Advantage always stands out. More

by aldo_cano1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kommany
Nov 04, 2023 -

Advantage BMW Midtown responded

It's great to hear that Advantage BMW Midtown consistently excels in customer satisfaction performance and stands out among other dealerships. Providing top-notch customer service and satisfaction is crucial in the automotive industry, and it's clear that Advantage BMW Midtown takes this seriously. We appreciate your business and look forward to serving you again in the future!

November 01, 2023

Took car in today, got a quick windshield replacement, always great service at this dealership! More

by TexasFLGator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourdes
Nov 03, 2023 -

Advantage BMW Midtown responded

It's great to hear that you had a positive experience at Advantage BMW Midtown, especially with the quick windshield replacement. Efficient and quality service is essential when it comes to automotive maintenance. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 01, 2023

I’m not an auto aficionado but I buy cars from this dealership for the amazing customer experience and service provided More

by manzurblog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 03, 2023 -

Advantage BMW Midtown responded

It's great to hear that you choose Advantage BMW Midtown for the amazing customer experience and service we provide, even if you're not a car enthusiast. Outstanding customer service can make a significant difference in your overall car-buying experience, and it's good to know that we excel in this regard. We appreciate your business and look forward to serving you again in the future!

October 31, 2023

I’ve only had service at Advantage BMW, but if that is indicative of the dealership overall I am very pleased. More

by Annette Banks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias Perez
Nov 02, 2023 -

Advantage BMW Midtown responded

It's great to hear that your service experience at Advantage BMW Midtown has left you very pleased. Your positive feedback is much appreciated, and we're glad to hear that you're satisfied with our service!

October 31, 2023

I’ve owned or leased 5 BMWs. Their service is impeccable. Attentive to detail and always courteous. More

by DDthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Thomas and Andres
Nov 02, 2023 -

Advantage BMW Midtown responded

It's impressive that you've owned or leased 5 BMWs, and it's great to hear that Advantage BMW Midtown has consistently provided impeccable service. Attention to detail and courtesy are essential aspects of delivering a top-notch service experience. Your positive feedback is much appreciated, and we are glad to hear that you've had a consistently excellent experience with us!

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