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Advantage BMW Midtown

Houston, TX

Overview
Reviews
Vehicles
4.8
1,005 Reviews
Call Dealership (713) 289-1200
View Awards

1305 Gray St

Houston, TX

77002

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Showing 1,005 reviews

May 14, 2025

Customer service was great. Darwin was great to work with. I am pleased with my purchase. More

by tiff_simms30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darwin Lewis, Sebastian Olszewski
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May 17, 2025 -

Advantage BMW Midtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Advantage BMW Midtown. Please don't hesitate to reach out if there's anything additional we can do for you.

May 14, 2025

Josh was very thorough. I really enjoyed working with him. I will be back for additional services. More

by Eric R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Sebastian Olszewski
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May 17, 2025 -

Advantage BMW Midtown responded

Hi Eric, we're happy you found our staff to be so supportive during your experience here at Advantage BMW Midtown. If you have any further questions, please give us a call. We're always happy to help!

May 13, 2025

My service rep was amazing. Would recommend the service department in a heartbeat! Great location More

by Gwwhite68
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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May 16, 2025 -

Advantage BMW Midtown responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 13, 2025

Easy negotiations on my trade and efficient processing of the entire transaction. Albie was very helpful in programming some of the technology and giving me a tutorial. More

by HeatherL35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albie, Sebastian Olszewski
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May 16, 2025 -

Advantage BMW Midtown responded

Hi, we're happy to hear you had such a positive experience with Albie! Feel free to reach out to us if you need anything. Have a wonderful day.

May 13, 2025

I'm happy to say that my recent vehicle repair experience went really well. I was very impressed with my service rep Elaine, she was professional and handled everything very efficiently. She was very knowle More

by pcsandel525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Flores
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May 16, 2025 -

Advantage BMW Midtown responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 13, 2025

Steven is a great service manager. Honest. Straight forward. Fair. He is everything you want to deal with when taking your car in. More

by Superbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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May 16, 2025 -

Advantage BMW Midtown responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2025

Great service agent. Promises kept. I will always come back with my bmw every time it needs service. They are just better More

by gaudette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
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May 12, 2025 -

Advantage BMW Midtown responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 09, 2025

Doing service on my car that was not requested. I went in for an oil change. They decided to do a wheel alighnment on my new vehicle with only 8920 miles. More

by sandrokas1976
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department Bryant Briones
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May 14, 2025 -

Advantage BMW Midtown responded

Thank you for your feedback, I want to apologize that we were unable to meet your expectations. After meeting with my team, it seems that the person that dropped off the vehicle approved all the repairs in questioned. I would like the opportunity to make thing right with you, please reach out to me at 713-289-1282. Thank you. Jesus Garcia Service Director jesusgarcia@group1auto.com

May 07, 2025

Great service with Collin. Really appreciated his team getting it all done. Righr and on time. More

by jlp9874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin, Sebastian Olszewski
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May 09, 2025 -

Advantage BMW Midtown responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 07, 2025

Excellent service. Professional, knowledgeable, trustworthy. Thank you to Collin and Michael for answering all my questions and guiding me along. They go above and beyo More

by nora.gutierrez13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Eaddy
Report | Print
May 09, 2025 -

Advantage BMW Midtown responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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