Advantage BMW Midtown

My rep, Barry Thomas is outstanding. Dealership is 1st class all around Will return for all my service issues Dealership is 1st class all around Will return for all my service issues More

Today I bright my 2013 335i in for the annual Texas State inspection (which is now only an emission test). The dealership provided a routine inspection of the vehicle for issues or problems at no charge. The inspection (which is now only an emission test). The dealership provided a routine inspection of the vehicle for issues or problems at no charge. They identified that the brake fluid replacement was due and we took care of it without any further delay. There were no other issues and the entire experience was finished in less than two hours. My service advisor Eduardo did a fantastic job. From setting up the appointment only the day before to getting my car checked in quickly and the inspection started promptly, he stayed on top of everything and communicated several times with me to keep me informed, answer my questions, and obtain my approval for the additional work. All around it was a great experience that was handled smoothly and efficiently so I was able to get out quickly and get on with my day. Kudos to Advantage Midtown BMW and Eduardo! More

Great and professional staff! Smooth buying transaction. Big thank you to Kyle and Michael! Will definitely do business with them again! Smooth buying transaction. Big thank you to Kyle and Michael! Will definitely do business with them again! More

Worked with me on routine maintenance and to address some repairs needed on my BMW X5 repairs needed on my BMW X5 More

They provided excellent service and quick to fix my car. The staff was very friendly! The staff was very friendly! More

Great service, always the best deal and prices. Michael is phenomenal, will work hard to make the sale. Michael is phenomenal, will work hard to make the sale. More

Lourdes La Rosa Figuera is the primary reason my family and I continue to choose BMW vehicles. Her service is unparalleled, demonstrating a level of excellence we have not encountered elsewhere. Ms. La Ros and I continue to choose BMW vehicles. Her service is unparalleled, demonstrating a level of excellence we have not encountered elsewhere. Ms. La Rosa Figuera genuinely cares about her clients and holds them in high regard. She diligently collaborates with customers to ensure complete satisfaction with the services provided. I am confident that I will not seek the assistance of any other service advisor. It is my sincere hope that Lourdes La Rosa Figuera receives the recognition she rightfully deserves for her outstanding work. More

My service advisor is Eduardo and he is by far the best there is! I had issues with my coolant levels dropping and having to refill my coolant very often. My previous service advisor stated that it was there is! I had issues with my coolant levels dropping and having to refill my coolant very often. My previous service advisor stated that it was normal due to it being a performance vehicle. For a year I was constantly refilling it. I then had another routine yearly maintenance service appt with Eduardo and mentioned these concerns again. He immediately told me that it was NOT normal to be losing coolant like I was and made sure to have the mechanics investigate further. Turned out to be a huge leak in my turbo coolant lines that ultimately were repaired under warranty. My warranty would’ve soon expired and I would have had to spend quite a bit in repairs for something previous advisors tried to say is normal! Eduardo has since always made sure I took full advantage of warranties and service packages to get maximum benefit! I won’t go to anyone else now! Thank you Eduardo! More

Great dealer. However, too much upselling on annual service. Should be covered by warranty. The warranty is the main reason I buy BMW. If it loses its meaning, I w However, too much upselling on annual service. Should be covered by warranty. The warranty is the main reason I buy BMW. If it loses its meaning, I will have to look at other products. More

Excellent experience- only took 1 hr and 30 mins start to finish. Received an acceptable trade in value for my car and the vehicle I purchased was priced very reasonably. First positive experience I’ve had finish. Received an acceptable trade in value for my car and the vehicle I purchased was priced very reasonably. First positive experience I’ve had and a dealership. Not pushy or dishonest. Highly recommend! Thanks Mr. Jimenez ! More