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Advantage BMW Midtown

Houston, TX

4.8
949 Reviews

1305 Gray St

Houston, TX

77002

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Showing 949 reviews

January 05, 2022

Very professional and attentive to customer needs. Highly recommend! Delon took great care of me. More

by Angelina Ludlam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delon
Jan 13, 2022 -

Advantage BMW Midtown responded

Thank you Angelina for the recommendation and kind words for Delon! We thank you for your business and look forward to your next visit!

December 28, 2021

They have a very professional service staff who know my BMW well. I had a problem and they took me in right away without an appointment. No high pressure to get something done you don't really need. I' More

by john.arensdorf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
Dec 30, 2021 -

Advantage BMW Midtown responded

Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!

December 17, 2021

Great dealership, Marty Compton was terrific! He is very professional and knowledgeable and made the entire buying process a pleasure. Financing was also a breeze as Younus efficiently explained everything More

by Dee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Compton
Dec 30, 2021 -

Advantage BMW Midtown responded

Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!

December 13, 2021

This dealership is professional, responds quickly to inquiries and is detailed and transparent about repairs. My service agent was honest about which repairs were not required but only suggestions. I ha More

by Wallace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
Dec 13, 2021 -

Advantage BMW Midtown responded

Thank you for your kind words for our team! We are thrilled that you always have the best experience here with us! Thank you for your continued business and we look forward to your next visit!

December 09, 2021

Bought a used 2013 BMW X5 knowing that the vehicle was a reliable one coming from a dealership exclusively for BMW. Less than a week of driving with under 200 miles and on day 6 on my way to work, morning More

by ilinktek
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Efrain Ruiz
Jan 04, 2022 -

Advantage BMW Midtown responded

Thank you for bringing this to my attention. I apologize for your sales experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Stephen Prather General Manager sprather@advantagecars.com

November 12, 2021

Wonderful experience! My sales rep Kevin Montano took great care of us and we would definitely recommend BMW Midtown! More

by Ballih
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Montano
Nov 12, 2021 -

Ballih responded

Wonderful experience! My sales rep Kevin Montano took great care of us and we would definitely recommend BMW Midtown!

November 12, 2021

Do not rely on those people. They intentionally sold us a preowned car knowing that mechanic was bad (front and rear struts blown out - leaking, chopped tires..). We drove it less than 400 miles and figured More

by fred.poule
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicolae Branzei, Stephen Prather
Nov 13, 2021 -

Advantage BMW Midtown responded

I am sorry that you are having issues with the vehicle. I have not been made aware of or seen the email. Can you please email me directly at sprather@advantagecars.com or contact me at 713-289-1200? Sincerely, Stephen Prather General Manager

October 15, 2021

The Service Center is the latest state of the art. It is very clean and the people working there are very nice and welcoming. My Service Advisor, Stan Martin, is very personable and knowledgeable. He is the More

by Very Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Martin
Oct 19, 2021 -

Advantage BMW Midtown responded

Thank you for your kind words for Stan! We thank you for your business and look forward to your next visit!

October 12, 2021

Eduardo Bendeck is a great service technician. Excellent customer service and highly responsive. He is the reason I return to Advantage BMW. More

by bdcole002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Bendeck
Oct 13, 2021 -

Advantage BMW Midtown responded

Thank you for the recommendation and kind words for Eduardo! We thank you for your business and look forward to your next visit!

September 12, 2021

Excellent service on diagnosing my engine problem and communication. Set me up with a loaner and got it fixed fast. I loved the video updates. More

by Lisa P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lourdes La Rosa
Sep 15, 2021 -

Advantage BMW Midtown responded

Thank you for your kind words! We're so glad you had an excellent service experience!

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