
Advantage BMW Midtown
Houston, TX
Filter Reviews by Keyword
By Type
Showing 1,035 reviews
Great service Great experience. No wait. Great service and great quality!. Got a UBER ride home at no cost while my car was being serviced as well. Great experience. No wait. Great service and great quality!. Got a UBER ride home at no cost while my car was being serviced as well. More
Fantastic customer service. Jerry is awesome. From the time i walked through the door everyone was very attentive. The environment was clean and the staff was friendly. Jerry was awesome. He ma From the time i walked through the door everyone was very attentive. The environment was clean and the staff was friendly. Jerry was awesome. He made sure to communicate with me every step of the way. More
Maintenance of Vehicle Great customer; had new service advisor, Anthony, and he was just as courteous and professional as my previous advisor, Harry Hernandez; makes servici Great customer; had new service advisor, Anthony, and he was just as courteous and professional as my previous advisor, Harry Hernandez; makes servicing my car very pleasurable. More
Awesome Salesperson Boris Martinez was a pleasure to work wi ONCE I FOUND A salesperson AFTER 2 or 3 of them walk by us and didn't say ONE WORD We knew the car we wanted and it was just a matter of finding the c ONCE I FOUND A salesperson AFTER 2 or 3 of them walk by us and didn't say ONE WORD We knew the car we wanted and it was just a matter of finding the car More
Sales experience Many years of purchase experience I recommend Yaz for the best experience ever. My second car the new BMW X3 loving the new technology Come and expe Many years of purchase experience I recommend Yaz for the best experience ever. My second car the new BMW X3 loving the new technology Come and experience the difference!!! More
Maintenance Jerry Ward, my service advisor, is excellent. I have used this dealership since 2008 and expect to continue to use it. Service has always been excelle Jerry Ward, my service advisor, is excellent. I have used this dealership since 2008 and expect to continue to use it. Service has always been excellent. More
Superior customer service. Very happy with customer service and communications tools. Anthony provided great service and communicated to me throughout the process. Best service Very happy with customer service and communications tools. Anthony provided great service and communicated to me throughout the process. Best service advisor I’ve ever experienced. More
Great Customer Service - Anthony Gagliano I truly appreciate the great customer service provided by Anthony. Not only did he take time to go over all of the specs relative to the service due o I truly appreciate the great customer service provided by Anthony. Not only did he take time to go over all of the specs relative to the service due on my vehicle, he also listened to additional questions/co cerns thst I expressed and addressed each it its entirety. He takes pride in his work and it’s apparent he enjoys his job. More
10,000 mile maintenance Everyone was professional & courteous. I recommend my advisor Jeff. He is informative & straight forward. My only negative comment would be that I had Everyone was professional & courteous. I recommend my advisor Jeff. He is informative & straight forward. My only negative comment would be that I had reserved a loaner car & there was not one available. They did however Uber me to work & also offered to Uber me back to the dealership once it was ready. More
No Problems I love the customer service at this dealership. My service rep Jerry was awesome. My car was done the same day and I really appreciate the loaner vehi I love the customer service at this dealership. My service rep Jerry was awesome. My car was done the same day and I really appreciate the loaner vehicle. More