
Advantage BMW Midtown
Houston, TX
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Excellent up to date service I was really happy with the new way of communicating the status of my car via texts- thank you! It was easy to use, kept me informed and made for a I was really happy with the new way of communicating the status of my car via texts- thank you! It was easy to use, kept me informed and made for a great experience. David my service advisor was attentive and professional. More
Service aweful ! They tell you the price at first and then at the end, they change the price to a much higher price! We went there on Saturday, at first, The aweful ! They tell you the price at first and then at the end, they change the price to a much higher price! We went there on Saturday, at first, They told us the oil change is 129$ on Saturdays and then at the end they said no the price is $199 on weekdays and $179 on weekends. We had a 50 dollar off coupon even with that they said the total is $153 !!!! So if the price is $179 then why would you charge us $153 ??? The price should be $129 with the coupon. But as I said they told us the original price is $129 and + coupon they should've charged us only $79. We ended up payin $100 after the employer talked to the manager. Its just ridiculous ! I Will never go there again! More
Efficient and courteous service David my service person is patient and courteous. Professional and great follow through. My car was ready as promised. Would definitely recommend Dav David my service person is patient and courteous. Professional and great follow through. My car was ready as promised. Would definitely recommend David and Midtown BMW. More
50k service Robert Garcia once again took great care of me. In and out same day. Been very pleased with this dealership. Many thanks to the entire team. Robert Garcia once again took great care of me. In and out same day. Been very pleased with this dealership. Many thanks to the entire team. More
Great customer service...No nonsense dealer I received an excellent deal on a great vehicle....My sales consultant "Josh C." was great....I drove 250 miles to make a purchase from this dealer. I received an excellent deal on a great vehicle....My sales consultant "Josh C." was great....I drove 250 miles to make a purchase from this dealer. More
Servicio Excelente Came in without an appointment with a key issue. My advisor Robert Garcia was very accommodating He had my issue resolved and my X5 washed in less t Came in without an appointment with a key issue. My advisor Robert Garcia was very accommodating He had my issue resolved and my X5 washed in less than 30 minutes. Very professional and knowledgeable. He is an asset to your organization. More
Great service Checked warning light for possible steering Issue. The problem was diagnosed and fully resolved. Staff was friendly and communicated well. Loaner car Checked warning light for possible steering Issue. The problem was diagnosed and fully resolved. Staff was friendly and communicated well. Loaner car process was easy as well. More
Everyone is always so nice and helpful. Every single time that I go to the dealership I'm treated extremely well. My service advisor always explains to me in detail what my visit will consis Every single time that I go to the dealership I'm treated extremely well. My service advisor always explains to me in detail what my visit will consist of and will always answer my questions and concerns. More
Satisfaction and Excellent Customer Service Advantage BMW Midtown always offer me Great Customer Service on any visit. Experts on make a honestly service prices and excellent options for loaners Advantage BMW Midtown always offer me Great Customer Service on any visit. Experts on make a honestly service prices and excellent options for loaners vehicles free and rental options free too!! A++++ Thanks Advantage BMW for Always care me. Special Thanks at The Advisor JESUS CASTELLANOS for the best cuatomer experience!! More
Great Service Robert is always kind and thoughtful. He makes sure everything is taken care of and goes the extra mile for you. Great professional, kind and knowled Robert is always kind and thoughtful. He makes sure everything is taken care of and goes the extra mile for you. Great professional, kind and knowledgeable. More