Advantage Chevrolet of Bridgeview

Liar and deceptive practice DO NOT BUY a vehicle from Rocco Ruffulo he is a LIAR, CHEAt and deceptive practice, after days of him telling me don't worry the deal is done, I have DO NOT BUY a vehicle from Rocco Ruffulo he is a LIAR, CHEAt and deceptive practice, after days of him telling me don't worry the deal is done, I have all the connections and people do what I tell them. I told him my credit isn't that great again he stated don't worry about it you will be driving out with anew vehicle. Rocco even went so far as to tell me what day to come in because that would be the day his financial connection will be in. I told him repeatedly I did not want to spend all day and he stated over and over again "Deal is done" he also ran my credit and my mother's credit without any permission at all. I have all the proof to back me up on this I have all his texts. Bottom line he went back on his word and said they can't sell me a vehicle but again they advertise "bad credit no credit". I wish there was more space here to REALLY get into detail. Please save yourself time and stress and DO NOT go to HAWK chev in Bridgeview and DO NOT deal with Rocco Ruffullo. More

Great service I was greeted immediately upon my scheduled appointment time. Work was completed when they said it would be, The women in the service department are I was greeted immediately upon my scheduled appointment time. Work was completed when they said it would be, The women in the service department are wonderful. It is a credit to the managers at Hawk that they have women in the service department. I have been purchasing cars since 1969 and have never seen that in any other dealership. More

CADILAC SRX I bought my Cadilac here. Very nice and helpful service. The people helped me in every single way during my car buying experience. Konrad was very nic I bought my Cadilac here. Very nice and helpful service. The people helped me in every single way during my car buying experience. Konrad was very nice salesman. More

Great Experience The dealership was incredibly friendly. We were greeted by Art the manager who made us feel very comfortable and no pressure to rush to make a decisi The dealership was incredibly friendly. We were greeted by Art the manager who made us feel very comfortable and no pressure to rush to make a decision. Robert was our salesman and he took his time to listen to what we were looking for and worked hard to find our vehicle. All the staff were friendly and helpful. From the sales staff, to Ken in finance and Edyta setting up our OnStar everyone was so helpful and friendly. We could not have asked for a better experience!!! More

Fraud Bait and Switch New 2017 sonic Ls listed on autotrader Price on auto trader is 10899 vin 1g1jb5sh2h4135315 called to confirm price is correct Kenyata said it was correct come on in . My wife was looking fo Price on auto trader is 10899 vin 1g1jb5sh2h4135315 called to confirm price is correct Kenyata said it was correct come on in . My wife was looking forward to her first brand new car . They Baited me and Switched me on the price . They have the car right now and the listing is still posted but They would not honor the price . They said I could purchase it for 13218 plus tax title and license . Ha what a joke waste of time . I also offered my help by getting them a Gm employee retiree rebate back but they would not honor the listed price online . This is clearly a bait and switch on price and the listing is still posted . HAWK CHEVY IS AN ABSOLUTE JOKE ! What a waste of time and effort . I would call the local police but I'm not that way . They will sink their own ship all by themselves . More

Recall Service I Had a recall on my car to replace the airbags. The staff was great they offered to give me a ride home, services was done on time, and everyone was I Had a recall on my car to replace the airbags. The staff was great they offered to give me a ride home, services was done on time, and everyone was pleasant and professional. Jennifer was fantastic. More

Takes unauthorized liberties with credit After being pre-qualified through a finance company prior to shopping for a used vehicle, one of my selections was at Hawk Chevy, a 2012 Malibu. So I After being pre-qualified through a finance company prior to shopping for a used vehicle, one of my selections was at Hawk Chevy, a 2012 Malibu. So I specifically went to Hawk to look at that vehicle. When I arrived there, a salesman was outside to greet me, and I told him my intentions. He suggested to check out some other vehicles and that I may be qualified for better financing. I agreed. So I test drove a Cruze and the payment was within my budget. I was trading in my car as my down payment so I wasn't putting any money down. He said the financing was through Ally Bank, GM's main finance company I signed the papers, and shook the salesman's hand like we had a deal. Ten minutes later he comes back and says the financing didn't go through and that I had to put $2000 down which wasn't going to happen. So minutes passed and he came back suggesting a couple other cars. I test drove a newer Malibu with a cracked windshield and some noise coming from the transmission. There was also an Equinox I was shown but never drove that I might consider but wasn't high on the list. Payments were too high. Now the salesman's getting agitated. He points out a Kia Optima. I told him I was a Chevy guy. As we walked around the lot, we passed by the car that I originally came to see. He says he wasn't going to sell me that car. So I never drove it nor did he ever get the keys. So during this entire time, whatever cars he thought he had me roped into, the inquiry for financing is going out to whomever they deal with without my knowledge. Not one approved me for credit. So during the past 3 weeks, I've received 10 denial letters of credit from 5 banks, but only one letter from Ally bank they said they deal with. I received 3 letters from one bank with 3 different loan amounts, and 2 letters each from 3 other banks. If an agreement was for only the Cruze, why were so many inquiries put in for others I never agreed on or authorized? So now I have 10 hard inquiries on my credit report. The funny thing is that they had a potential sale with pre-qualified credit if they would have shown me the car I originally went in for. I guess the commission or profit wasn't enough. If anyone asks me what dealerships I could recommend to buy a car, I will first tell them where not to go. More

OK, but typical attitudes after purchase They should not let employees drive new cars home and put hundreds of miles on them and then sell the cars as new. Also, I found a couple of minor They should not let employees drive new cars home and put hundreds of miles on them and then sell the cars as new. Also, I found a couple of minor issues a few days after purchasing the vehicle. When I returned to the dealer to point them out, the salesperson didn't offer help. Can't say whether or not I'd recommend them right now. It's still too early. I have only owned the car for a week. The dealership seems average. More