Advantage Chevrolet of Bridgeview

Good service but not great. As a person who works in customer service I know how important it is to deliver a great experience. While everyone is sort of friendly i feel as if they can work on communica customer service I know how important it is to deliver a great experience. While everyone is sort of friendly i feel as if they can work on communicating better with timelines and delays. As well as speaking to customers in a nice way and explaining things in a way to not make customers feel like they asked a dumb question. They need to work on communication delays because if i see my car was already brought back and parked outside ready and it’s sitting there for over 25 minutes, I’m going to be upset that my keys haven’t been given to me yet. But if staff could come back and let me know “hey your car is ready i am just waiting on paperwork to be completed i apologize for the delay”, it would make a huge difference because now i know you guys value my time. Especially if I was there for over an hour and a half with an appointment. So yes your service is okay but not great not 5 stars yet. More

Bill took the time to solve the problem and then some, a great service manager. Thanks Bill know other words are needed for this, Fred Zinkiewicz great service manager. Thanks Bill know other words are needed for this, Fred Zinkiewicz More

Keep up the great work guys and ladies never went to a dealership as professional as your dealership! I love my new truck and would Not have it if I didn’t come in for an oil change 😂 thank you for ever dealership as professional as your dealership! I love my new truck and would Not have it if I didn’t come in for an oil change 😂 thank you for everything!! More

Could have received a little better deal bring a returning customer and retired GM employee, could have come down on the price more, should have had equity of about$3,000 from 2017. returning customer and retired GM employee, could have come down on the price more, should have had equity of about$3,000 from 2017. More

Best buying experience in the 40 years I have been purchasing new vehicles. In and out in under two hours with the vehicle I wanted at the price I wanted. Hawk worked with me to get the pricing I want purchasing new vehicles. In and out in under two hours with the vehicle I wanted at the price I wanted. Hawk worked with me to get the pricing I wanted. Thanks Marcin, Ken and Edyta. Would highly recommend to family and friends. More

Excellent customer service! They have a helpful, knowledgeable and friendly staff. I bought my car here and have brought it in for every service. I highly recommend this dealership. knowledgeable and friendly staff. I bought my car here and have brought it in for every service. I highly recommend this dealership. More

Best buying experience of all time. Hawks Chevy made my purchase easy. Rocco showed me my perfect vehicle and provides a great price. Thanks Chevy. purchase easy. Rocco showed me my perfect vehicle and provides a great price. Thanks Chevy. More

VERY GOOD SELECTION OF VEHICLES AS SOON AS I GOT OUT OF MY VEHICLE I WAS ESCORTED TO MY SALESPERSON WHERE WE TALKED ABOUT WHAT I WAS LOOKING FOR HE CHECKED HIS STOCK APP AND FROM THERE IT WAS SMOOTH SAILIN MY VEHICLE I WAS ESCORTED TO MY SALESPERSON WHERE WE TALKED ABOUT WHAT I WAS LOOKING FOR HE CHECKED HIS STOCK APP AND FROM THERE IT WAS SMOOTH SAILING IN AND OUT WITH A NEW VEHICLE VERY HIGHLY RECOMMEND HAWK CHEVY AND EDDIE 💯 More

Excellent service as always. He explained my bumper to bumper warranty, ordered the part I needed and promised to call when part is in stock. bumper warranty, ordered the part I needed and promised to call when part is in stock. More