Back

Advantage Chevrolet of Bridgeview - Service Center

Bridgeview, IL

3.9
825 Reviews

825 Reviews of Advantage Chevrolet of Bridgeview - Service Center

Sort by
June 04, 2021

Representative was pleasant, however I knew the problems the car was having and I don't feel it was addressed. I read the problem the car was having "the front catalytic converter has a leak. On t More

by sweet_ebony_one
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer Gibbs
Jul 07, 2021 -

Advantage Chevrolet of Bridgeview responded

Thank you for taking the time to share your recent experience. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. - The Advantage Chevrolet of Bridgeview Team

Jul 08, 2021 -

sweet_ebony_one responded

At present time I'm working with another dealership to confirm the problem. I took it to a reputable muffler shop. He knew once he started the car there was a problem and they showed me the problem with the catalytic converter. I didn't use them because I don't want after market parts on my car. I will be glad to give you the end results.

June 03, 2021

I have used this service department for over a decade. Ms. Ramirez & Mr. Webb are consistently professional and courteous. I trust their experience and advice. More

by PAMELAEJOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mirian Martinez Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Analitis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Gibbs, Bill Webb
Jun 03, 2021 -

Advantage Chevrolet of Bridgeview responded

Thank you very much Pamela for taking the time to write your review about our valued Team member's Tom, Jennifer, Mirian and Bill. We strive to provide a high level of customer service. In some of the categories you rated us on, we have areas in need of improvement. Would it be possible for you to expound upon those specific details, by contacting me directly Jason @ (708)594-6400 or jroberts@advantagedealer.net. We appreciate your business and look forward to serving you again in the future!

May 31, 2021

Great service from beginning to end. Kept me informed on the status of my vehicle in a timely manner and was ready in the time frame i was given. Great perks for changing oil. More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Analitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Advantage Chevrolet of Bridgeview responded

Thank you very much for your service business Daniel. We appreciate you sharing your positive experience with others!

May 29, 2021

Hi I have been going to the dealer since 2014 they have a good service department and used to be the name of it Hawk Chevy right now it’s a Advantage Chevrolet but the service department is still the same More

by TARIKTAWIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mirian Martinez Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Analitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Gibbs, Bill Webb
Jun 03, 2021 -

Advantage Chevrolet of Bridgeview responded

Thank you very much for your continued business. Our service department and their commitment, to providing a high level of customer service, is one of the main reasons we purchased this location. Thank you very much for taking the time to write a positive review about our service department and pointing a spotlight at our Valued Team member Bill Webb our Service Manager. We appreciate your business and look forward to serving you again in the future!

May 26, 2021

Diagnosed my problem and fixed my problem in a reasonable amount of time extremely satisfied friendly cleanliness and organized great place to take your car More

by CVegas04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
Jun 03, 2021 -

Advantage Chevrolet of Bridgeview responded

Thank you very much for taking the time to write a positive review about our Service dept. We appreciate your business and look forward to serving you again in the future

May 25, 2021

Got an oil change and a tire rotation. Needed to be road ready for vacation. Got new wiper blades. Jennifer is the best, thanks alot More

by MWOLANJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
Jun 03, 2021 -

Advantage Chevrolet of Bridgeview responded

Thank you very much for taking the time to write a positive review about our valued Team member Jennifer. We appreciate your business and look forward to serving you again in the future

May 20, 2021

Bill, Mariam, and Kevin are in the service department and are the best! Been doing business with them since 2012. Always honest with me about my vehicles. More

by Christinanfern@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mirian Martinez Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Webb, Kevin Phillips
Jun 03, 2021 -

Advantage Chevrolet of Bridgeview responded

Thank you very much for your continued business. Our service department and their commitment, to providing a high level of customer service, is one of the main reasons we purchased this location. Thank you very much for taking the time to write a positive review about our service department and pointing a spotlight at our Valued Team members Bill, Mirian and Kevin. We appreciate your business and look forward to serving you again in the future!

May 19, 2021

I love the service team at Advantage. Every time I am there they are always helpful and very informative. It is nice to know I have a place I can go to that I can trust. More

by Stacy8977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mirian Martinez Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Analitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Gibbs, Bill Webb, Kevin Phillips
Jun 03, 2021 -

Advantage Chevrolet of Bridgeview responded

Thank you very much Stacy for your continued business. Our service department is truly committed to providing a high level of customer service, We appreciate your business and look forward to serving you again in the future!

May 19, 2021

They honored my Hawk coupon . They worked efficiently and tried to advise me on which work should be prioritized based upon vehicle status and my income. More

by HEIDEBURKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
Jun 03, 2021 -

Advantage Chevrolet of Bridgeview responded

Thank you very much for your continued business. We will honor or match any other dealerships coupon, while providing a high level of customer service. We appreciate your business and look forward to serving you again in the future!

May 18, 2021

Awesome place very friendly and they do great work !!! They explained everything on my service and what’s to be expected on my next service More

by Theodoros Bepis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mirian Martinez Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Analitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Gibbs, Bill Webb, Kevin Phillips
Jun 03, 2021 -

Advantage Chevrolet of Bridgeview responded

Thank you very much Theodoros for your continued business. Our service department is truly committed to providing a high level of customer service, We appreciate your business and look forward to serving you again in the future!

2
...