I spoke with the dealership first thing in the morning to confirm that a pre-owned truck was still available with no pending offers and set an appointment for noon the same day. They confirmed its availability, assigned me a salesman (Dan), said they would be expecting me and they would have the truck pulled up, ready and waiting for me when I arrived. I got a late startdue to work so I phoned them to inform them that I would not be arriving until 1:30, woman said she would inform my salesman of my delay. I arrived at 1:30 as expected after a 1.5 hour drive just to be informed that the truck was picked up earlier that day and was on its way to their Orlando dealership. I was blown away.... Manager offered to get the truck back, offered me the Internet price (not a penny off) and still wanted to charge me their dealer fee all after trying to get me into another truck. A completely different truck and a truck I had absolutely no interest in. Horrible experience, hope this doesn't happen to you.