Wallace Volkswagen

From the minute I walked in to Wallace Volkswagen it felt calmer, and I had a very pleasant experience. I had been to multiple dealerships in and out of the Stuart area, and I was extremely frustrated with calmer, and I had a very pleasant experience. I had been to multiple dealerships in and out of the Stuart area, and I was extremely frustrated with the way I was approached, treated, and the games they play. Kerriann McBean was the sales associate that came over to greet me. She was professional, knowledgeable, very kind and easy to talk to. Kerriann actually listened to what my needs were, and was very straight forward with all the information. She researched what was available and brought up a couple of available VW Atlas models. I test drove two vehicles and the second one was exactly what I was looking for. The negotiating process was so much easier. They told me what they would give me for my trade, the different savings programs that were available, and what I was eligible for. The Finance Manager Kelly introduced herself and was extremely helpful. My credit was frozen because of a previous non related incident, and she helped walk me through all the steps I needed to take to temporarily access it, and then secure it again. She worked hard to find me the best finance rate and which deal would be more beneficial. I have never owned a Volkswagen and I am very impressed with how it drives, the safety features, warranty, and how comfortable and practical it is. I commend Kerriann and Kelly for their knowledge and professionalism. They were a pleasure to work with. I never felt pressured, or that I was being deceived in any way. I have bought a couple of dozen new cars in my life and by far this was the best car buying experience I have ever had. Everyone I have met at this dealership has been extremely knowledgeable and helpful. I would definitely recommend giving them the opportunity to help you purchase a new vehicle., More

Amazing experience start to finish. Kerriann Mcbean and Kellie and the rest of the team were a joy to work with and went the extra mile and every turn! Fantastic Team! Kerriann Mcbean and Kellie and the rest of the team were a joy to work with and went the extra mile and every turn! Fantastic Team! More

This was by far the best buying experience my wife and I have ever had. From our first interaction they provided us with upfront and honest information. Thomas was a gem to work with. Very knowledgeable of have ever had. From our first interaction they provided us with upfront and honest information. Thomas was a gem to work with. Very knowledgeable of the product and HONEST. Next we had the absolute pleasure of meeting Kelly. She went above and beyond to make sure our final numbers landed in a place that worked best for us. If your buying buy Wallace. Dont waste your time or money on anything but the best. More

Kerriann was amazing to work with! ! She listened to me and heard what I needed and she delivered! She went above and beyond and personally went the extra mile! Kerriann has a special t ! She listened to me and heard what I needed and she delivered! She went above and beyond and personally went the extra mile! Kerriann has a special touch that she puts on the experience she delivers and if you decide to buy from her, which you should!, then you will find out. Thanks Kerriann for taking care of me and my family!! More

Mr Arthur is the OG yo ! !!! He’s down to earth and professional in everything he does! Very good at his job! He’ll make sure he try all the option to make you happy and becau !!! He’s down to earth and professional in everything he does! Very good at his job! He’ll make sure he try all the option to make you happy and because of him my daughter and my hubby is happy driving around the city in their sweet ride Thank you Arthur !!!! More

Y’all I ain’t telling you twice! Need a vehicle ask for Kerry she’s the BEST great work ethics and customer service! In the sun all day she helped me get the perfect car I needed eve Need a vehicle ask for Kerry she’s the BEST great work ethics and customer service! In the sun all day she helped me get the perfect car I needed every detail she took into consideration! Please ask for Kerry to help you find your next ride ! More

So far, so good! Kerrie Ann made my purchase worry free and was very solicitous in answering all my questions and concerns. Overall a pleasant buying experience and I Kerrie Ann made my purchase worry free and was very solicitous in answering all my questions and concerns. Overall a pleasant buying experience and I love my new VW More

Visited WV in Stuart to look at a Certified Pre Owned vehicle I saw online. Joel Jester was very happy to assist. The vehicle was just as pictured online. Joel walked me through all the features and took vehicle I saw online. Joel Jester was very happy to assist. The vehicle was just as pictured online. Joel walked me through all the features and took me on a test drive. The purchasing process was straight forward. Joel was kind and accommodating. It was a very pleasant experience. ​ More

Joel Jester is top notch and a real pleasure to work with. He made the sales transaction pleasant and was informative and professional. Wallace was willing to work with us and took care of some issues with. He made the sales transaction pleasant and was informative and professional. Wallace was willing to work with us and took care of some issues that came up to our satisfaction. Highly recommend Wallace and especially Joel Jester for great customer service. More

Joel Jester got us took care of right away and very quick. We were in and out. We are very happy with the experience and the service. I highly recommend coming here for your next new ride quick. We were in and out. We are very happy with the experience and the service. I highly recommend coming here for your next new ride More