
Advantage Nissan
Bremerton, WA
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Absolutely Fabulous Customer Service!!! From the moment I stepped out of my old tired car into the new car buying process I felt at ease and completely confident in my sales person Shon Otwe From the moment I stepped out of my old tired car into the new car buying process I felt at ease and completely confident in my sales person Shon Otwell ... I explained my budget and what cars I was currently interested in...He patiently showed me all my options and I test drove a few....He went out of his way to ensure I was getting the best deal possible...I never felt pressured and even received a fair price for my trade in.....I left completely satisfied with my new car and feel I would highly recommend him and Advantage Nissan to my friends and family... Thankful for great service... Lisa More
Great friendly service Needed a car for our daughter and Shon Otwell helped us find just what we needed right in our price range. The sale was quick and easy and he made us Needed a car for our daughter and Shon Otwell helped us find just what we needed right in our price range. The sale was quick and easy and he made us laugh the whole time. The staff here is very friendly and knowledgable. Thanks Shon. More
Service beyond expectations I bought my Sentra at Advantage from Shon Otwell in 2015, and was thrilled with my purchase. Recently I noticed my seat belt lights were going on and I bought my Sentra at Advantage from Shon Otwell in 2015, and was thrilled with my purchase. Recently I noticed my seat belt lights were going on and off for no reason. Shon returned my call the same day and immediately got me set up in service, My car was fixed, washed and returned at no cost to me. Great customer service from Shon and the service department. More
Prepare for a headache if your new car has issues If you buy a new vehicle from here and it has problems, prepare for headaches, cant wait detailed review because of cap (going on yelp) If you buy a new vehicle from here and it has problems, prepare for headaches, cant wait detailed review because of cap (going on yelp) More
Outstanding service All the employees went above and beyond for me. With below average credit, they really went out of their way to ensure I had the best deal that would All the employees went above and beyond for me. With below average credit, they really went out of their way to ensure I had the best deal that would just benefit me. I absolutely love my altima that I now have. More
i'm 72 and this by far a very enjoyable experience great guy only service open on sat., for the other car, and ended up with the car fixed, but brought a new rouge, the best people to buy a car from. and left only service open on sat., for the other car, and ended up with the car fixed, but brought a new rouge, the best people to buy a car from. and left with two cars. great salesmen Shon. a enjoyable time. More
Awesome service I came in with the car I wanted unfortunately that was not what I could afford but the people there helped me find what I needed from space to price t I came in with the car I wanted unfortunately that was not what I could afford but the people there helped me find what I needed from space to price to all the gadgets. What a wonderful experience I had. Not only did I leave with an amazing car but I left with new people to help me whenever I need them. More
First car dealership I like! I have often been leary of car dealerships from past experiences. However, Pineapple, Terry, and salesperson Tom Bopp have changed my mind substantial I have often been leary of car dealerships from past experiences. However, Pineapple, Terry, and salesperson Tom Bopp have changed my mind substantially. Teaching me how to use my car app with my phone...patience galore Pineapple is awesome. JB Bartel, Realtor More
Happy Customer This is the second vehicle I have purchased from Advantage Nissian and I must say that I am not a typical customer. My first purchase was via an adve This is the second vehicle I have purchased from Advantage Nissian and I must say that I am not a typical customer. My first purchase was via an advertisement placed on Craig's List and that got me down to see the vehicle which was purchased that same day. My second vehicle was found on the lot while I was waiting to have the oil change taken care of on my truck that was in for regular service. I asked Tom Hill about the vehicle and gave him an offer that he quickly and efficiently processed after it was approved by his manager. The vehicle in question was still being detailed so I had to wait a little longer and devise a plan to get it home along with my truck. Tom took care of that logistics detail by following me home in the truck with my newly acquired car and we drove back to the sales lot to finish up the details on the purchase. It was smooth and seamless. I have to say that the Service Team at Advantage Nissan is stellar, I could not ask for better technicians to service my vehicles. Yes, I am talking about you Ken Manning and your entire crew. You are a great person to deal with and your technicians are the best! More
This is what every car buying experience should be I live in Seattle, so coming across on a ferry to buy a car seems illogical, but boy was it worth it! I was so tired of visiting dealerships and havi I live in Seattle, so coming across on a ferry to buy a car seems illogical, but boy was it worth it! I was so tired of visiting dealerships and having the stereotypical car salesman try to talk me into buying what they have versus listening to what I actually wanted. The customer experience here was nothing short of amazing! This all starts with Chuck, the manager, and flows down through everyone on his team. I didn't have just one salesperson -- the whole staff really got to know me and were genuinely interested not just in coming through on the car I wanted (which I had to special order), but in making sure that the whole experience was enjoyable and that I really got everything I needed to enjoy the car for years to come. This includes calls on people's cell phones for "support" from multiple people both during the buying process and after I already picked up my new car. It seems astounding to me that they would genuinely offer up such customer service, but it's actually par for the course with them, and really underscores just how great the team is and how much they care about building long-term relationships with their customers and their community. I can honestly say that as long as I live within the state I cannot imagine buying a Nissan anywhere else. More