Back

Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,793 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
Contact Dealership

400 W Sunrise Highway

Valley Stream, NY

11581

Directions

By Type

Showing 4,793 reviews

December 30, 2016

Satisfied Customer!!!!!! My experience at Advantage was surreal. Joel and Bobby were honest, patient, and not pushy like most salesmen are. They made us feel comfortable with More

by Bettyboop11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel, Robert Tracy
December 23, 2016

Fantastic experience from the moment I walked in. No exaggeration...From the first moment that I entered the dealership & David Ayuso - introduced himself. His persistence every step of the way - 'til More

by Forerunner2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ayuso
December 12, 2016

Left the dealership feeling good This was my first time buying a car and it ended up being a pleasurable experience...though I didn't think it would be when I first came into the deal More

by Fendy
Recommend Dealer
Yes
Employees Worked With
Femi Osewa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy Walker
Dec 13, 2016 -

Advantage Toyota Valley Stream responded

Thanks for your feedback, Fendy. While we're thrilled that our salesman Rudy exceeded your expectations, and we're concerned about the experience you had with our salesman Femi. It's our understanding that you came to our dealership with an ad containing prices, including the price for a car that had already been sold. Femi has a history of providing excellent service - in fact, many customers ask for him by name; the experience you had doesn't match the experiences that his many customers have had. Unlike new cars, every used vehicle is different, and we're generally unable to apply a used-car price advertised for a specific vehicle to a different vehicle; perhaps Femi's explanation was unclear to you. You purchased your vehicle several months ago, yet you left this post today... did something happen in the interim? We value your feedback so we can improve our service to you and to all of our customers. Please let us know what we can do to deserve your loyalty. Thank you, -Marty from Advantage Toyota Valley Stream

Dec 13, 2016 -

Fendy responded

Hello Marty, nothing happened in the interim. Guess you were able to put two and two together and figure out who was behind this review. I actually just procrastinated with completing the review and it's been something on the back of my mind for quite some time now. I just wanted to make sure that I actually completed it for Rudy before the year was over, since I really appreciated his service. Being that the site seems to ask about the entire experience, I delivered. I do find it unfortunate that my interaction with Femi did not correlate with the raving reviews that he has received from past customers, but that was simply my experience. I was not unclear about anything when it came to the price of the car. I didn't come with an ad with prices of the car, I came with quotes from Edmund.com and from a website that compared prices of different Toyota Corolla's and Camry's across different dealerships. Even though I saw dealerships offering great prices, I still went to Toyota Advantage first due to the insistence of my father strongly. When I mentioned the price differences to Femi he said those sites were just trying to lure me in and that they would add on a lot of different fees. Even though I got my car for $16,900, after Toyota fees/programs the total cost of the purchase was around $23, 000, so it amazes me that he was using that as a defense for why I should ignore what I was seeing online. If I didn't do my research I honestly believe that he would've easily cajoled me into greatly over paying for the car I inquired about. But like I mentioned in my review, Rudy helped turn the whole situation around into a positive one, and for that I am very thankful.

December 11, 2016

I keep coming back. This was my 5th vehicle purchase from Advantage Toyota. Fair deal, excellent customer service and deliver as promised ending. Great dealership, and I More

by givgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Oliveri
December 09, 2016

Excellent experience My husband and I leased a 2016 Toyota RAV4 at August 2016. We also leased Toyota RAV4 in 2008, 2011, and 2013 at Advantage Toyota. We had excellent e More

by Stanpro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Basileo, Juan Ogando, Marc Rosenfeld, Marty Goldberg, Raven Wilkes
December 07, 2016

Amazing Had a great salesman. He did a wonderful job with the car I wanted and more.Instead of the 2016 I got the 2017 at the same price. The financial guy di More

by Sherie Sanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erinson Duran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Basil Rabie
December 07, 2016

First Car! I went to the dealer early in the morning to lease a car and since it is my first time owning a car they made the experience easy and were very attent More

by Corolla2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erinson Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald , Grisela Quintanilla
December 03, 2016

New car lease Great service ,Friendly atmosphere ,knowledge of vehicles , quickness of test driving the car explanation of different options on the car models,and g More

by Rav42017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Goldberg, Basil Rabie
December 02, 2016

Advanrage Toyota is the best place to purchase a Car I leased 2016 highlander with advantage Toyota , this was my first time leasing a car and I didn't have much knowledge about how this whole thing wo More

by Tamari1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cato Thomas
November 20, 2016

amazing customer service I experienced an amazing, reliable, and fast customer service. each individual were friendly and went above and beyond my expectations.I would pers More

by Ludovic C. Benjamin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erinson Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Basil Rabie, Grisela Quintanilla
...
434
...