Advantage Toyota Valley Stream - Service Center
Valley Stream, NY
3,021 Reviews of Advantage Toyota Valley Stream - Service Center
Tire was never rotated but was stated that it was on my service document. I confronted them and was told to bring it back in the shop but I said no. Can not trust them because I marked my two front rims wi service document. I confronted them and was told to bring it back in the shop but I said no. Can not trust them because I marked my two front rims with blue tape before I took inside for service so I showed them it was never rotated. More
Excellent job, though I have to take it back to fix the radio as it was not working after the change of the battery. radio as it was not working after the change of the battery. More
It’s not a good experience at all . Representative has tough attitudes and no interest to discuss car details problem Representative has tough attitudes and no interest to discuss car details problem More
I have been going to Advantage Toyota since 2012, they are the BEST dealership in town. are the BEST dealership in town. More
The service was fine, but the process of making the appt. was not. I had difficulty confirming appt. and the AI assistant was USELESS. I wasted almost an hour to make appt. and confirm it. Service was for was not. I had difficulty confirming appt. and the AI assistant was USELESS. I wasted almost an hour to make appt. and confirm it. Service was for tire rotation, but they also did oil change and additional service. However, I keep getting emails, texts, and messages when I turn on the car that I need an oil change. Please correct your records. I am feeling harassed with all your service reminders. Also, my car inspection is due in August, but I received multiple emails & texts to set up an appt. already in early May. It is much too soon to make an appt. Stop with all the excess texts and service reminders. More
Need to improve there costumers service policy ,Need 4 hours for a battery charger ,Not acceptable hours for a battery charger ,Not acceptable More
Thank you very professional great technical knowledge good customer service took time to explain everything to customer good customer service took time to explain everything to customer More
This is my first time experience, All was good, they were in rush they had to explain what they did. in rush they had to explain what they did. More
I had to have an oil change and a tire rotation and multi point inspection and I always have my car serviced there. It always goes well but this time the wait was 2 hours which was very long because I come f point inspection and I always have my car serviced there. It always goes well but this time the wait was 2 hours which was very long because I come from east meadow and can't leave the car there. Usually, the wait is 1 hour or less, 2 hours is extremely long. More
Appointment was prompt for a Recall service. Akin the service representative answered all my questions and showed me everything I asked about. Akin the service representative answered all my questions and showed me everything I asked about. More