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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,021 Reviews

3,021 Reviews of Advantage Toyota Valley Stream - Service Center

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May 22, 2025

Tire was never rotated but was stated that it was on my service document. I confronted them and was told to bring it back in the shop but I said no. Can not trust them because I marked my two front rims wi More

by Ravisulaiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Cobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Excellent job, though I have to take it back to fix the radio as it was not working after the change of the battery. More

by AKJOHN2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Femi Osewa
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Akin Dixon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

It’s not a good experience at all . Representative has tough attitudes and no interest to discuss car details problem More

by TAPASH08@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Zollinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Advantage Toyota Valley Stream responded

We're sorry to hear about your experience. Our team is committed to treating everyone with respect and friendliness, and we're always willing to go over every detail necessary to ensure clarity and satisfaction. Please feel free to contact us at wecare@aagny.net with any concerns—we’d be happy to assist you further.

May 18, 2025

I have been going to Advantage Toyota since 2012, they are the BEST dealership in town. More

by peppa45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erinson Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Ocasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frantz Casimir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Advantage Toyota Valley Stream responded

Thank you! We appreciate your loyalty since 2012 and are delighted to be considered the best dealership in town by you. We look forward to continuing to serve you in the future.

May 17, 2025

The service was fine, but the process of making the appt. was not. I had difficulty confirming appt. and the AI assistant was USELESS. I wasted almost an hour to make appt. and confirm it. Service was for More

by HWMLCONTACT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Advantage Toyota Valley Stream responded

We’re sorry to hear that you had a difficult time with our appointment setup process. Our service reminders are intended to be helpful notifications for upcoming maintenance—not to be a nuisance. Please know that you can opt out of these messages at any time. If you continue to receive reminders in error or need help updating your preferences, feel free to contact us directly at wecare@aagny.net. We’ll be happy to assist you further.

May 10, 2025

Need to improve there costumers service policy ,Need 4 hours for a battery charger ,Not acceptable More

by reyad_ly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Cobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Thank you very professional great technical knowledge good customer service took time to explain everything to customer More

by bradleynduncan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

This is my first time experience, All was good, they were in rush they had to explain what they did. More

by MNSS786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

I had to have an oil change and a tire rotation and multi point inspection and I always have my car serviced there. It always goes well but this time the wait was 2 hours which was very long because I come f More

by misclean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Advantage Toyota Valley Stream responded

We apologize for the longer-than-usual wait time during your recent visit, as we understand how valuable your time is and how inconvenient it can be to wait longer than expected. Your feedback is important to us, and we appreciate your patience and understanding.

May 04, 2025

Appointment was prompt for a Recall service. Akin the service representative answered all my questions and showed me everything I asked about. More

by pleungnyc
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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