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Advantage Toyota Valley Stream - Service Center
Valley Stream, NY
3,021 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,021 Reviews of Advantage Toyota Valley Stream - Service Center
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May 22, 2025
Tire was never rotated but was stated that it was on my service document. I confronted them and was told to bring it back in the shop but I said no. Can not trust them because I marked my two front rims wi service document. I confronted them and was told to bring it back in the shop but I said no. Can not trust them because I marked my two front rims with blue tape before I took inside for service so I showed them it was never rotated. More
by Ravisulaiman
Verified CustomerEmployees Worked With
May 22, 2025
Excellent job, though I have to take it back to fix the radio as it was not working after the change of the battery. radio as it was not working after the change of the battery. More
by AKJOHN2002
May 20, 2025
It’s not a good experience at all . Representative has tough attitudes and no interest to discuss car details problem Representative has tough attitudes and no interest to discuss car details problem More
by TAPASH08@yahoo.com
May 18, 2025
I have been going to Advantage Toyota since 2012, they are the BEST dealership in town. are the BEST dealership in town. More
by peppa45
Employees Worked With
May 17, 2025
The service was fine, but the process of making the appt. was not. I had difficulty confirming appt. and the AI assistant was USELESS. I wasted almost an hour to make appt. and confirm it. Service was for was not. I had difficulty confirming appt. and the AI assistant was USELESS. I wasted almost an hour to make appt. and confirm it. Service was for tire rotation, but they also did oil change and additional service. However, I keep getting emails, texts, and messages when I turn on the car that I need an oil change. Please correct your records. I am feeling harassed with all your service reminders. Also, my car inspection is due in August, but I received multiple emails & texts to set up an appt. already in early May. It is much too soon to make an appt. Stop with all the excess texts and service reminders. More
by HWMLCONTACT
Employees Worked With
May 10, 2025
Need to improve there costumers service policy ,Need 4 hours for a battery charger ,Not acceptable hours for a battery charger ,Not acceptable More
by reyad_ly
May 10, 2025
Thank you very professional great technical knowledge good customer service took time to explain everything to customer good customer service took time to explain everything to customer More
by bradleynduncan
Employees Worked With
May 09, 2025
This is my first time experience, All was good, they were in rush they had to explain what they did. in rush they had to explain what they did. More
by MNSS786
Employees Worked With
May 06, 2025
I had to have an oil change and a tire rotation and multi point inspection and I always have my car serviced there. It always goes well but this time the wait was 2 hours which was very long because I come f point inspection and I always have my car serviced there. It always goes well but this time the wait was 2 hours which was very long because I come from east meadow and can't leave the car there. Usually, the wait is 1 hour or less, 2 hours is extremely long. More
by misclean
Employees Worked With
May 04, 2025
Appointment was prompt for a Recall service. Akin the service representative answered all my questions and showed me everything I asked about. Akin the service representative answered all my questions and showed me everything I asked about. More
by pleungnyc
Employees Worked With
