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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,013 Reviews

3,013 Reviews of Advantage Toyota Valley Stream - Service Center

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November 20, 2020

I have highlander 2019 with jerky transmission when i have just 15k miles on it but when ever i go to any dealership they do diagnosis and then give my car back with no problem but i have a issue i went More

by meer03333823000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zain shk
Dec 07, 2020 -

Advantage Toyota Valley Stream responded

We're sorry to hear your experience with us was less than amazing. Please reach out to us at wecare@aagny.net so we can understand what happened and how we can improve. We look forward to hearing from you.

November 16, 2020

The rep said it would probably take about 2 hours for the servicing. Just after an hour and a half, she returned to say my car was ready. She was polite and informative. More

by murjosh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
Nov 17, 2020 -

Advantage Toyota Valley Stream responded

Thanks so much for taking the time to share this short but sweet feedback! We're happy to hear that you had a great experience with us at Advantage Toyota and hope to see you again; take care!

November 15, 2020

The service was excellent and very safe during these uncertain times....I have been going for years and will continue to do so... Thanks Toyota for you continued excellent service. More

by paulaangl
Recommend Dealer
Yes
Employees Worked With
TJ Zino
Nov 17, 2020 -

Advantage Toyota Valley Stream responded

Thanks so much for your kind words, Paula. It's reviews like this that make us at Advantage Toyota excited to come into work every day.

November 12, 2020

The service was excellent. They kept me informed about what needed to be done how long it would take ( they had to order a part) and how much it would cost. I wouldn't think of taking my car anyplace else More

by amcdjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Advantage Toyota Valley Stream responded

Thank you! We appreciate your kind review of Advantage Toyota and hope you will visit again soon. As a valued customer, we look forward to taking care of your needs in the future. Until we see you, take care!

November 11, 2020

I have had the best experience at advantage Toyota. Considering the COVID problem I felt completely safe and comfortable. Everyone was very friendly and took good care of me ! More

by mottave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Advantage Toyota Valley Stream responded

Thank you for your positive feedback. We are glad that you felt so comfortable and safe with us during your visit. Please let us know if you ever need anything else!

November 08, 2020

My experiences have been negative so far. It has nothing to do with the service advisers . Just the management. It's like they want to screw you over. . More

by rshivgulam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Devindra James
Nov 23, 2020 -

Advantage Toyota Valley Stream responded

We are very sorry to read this feedback and how your experience has gone so far. Please contact us at wecare@aagny.net so we can discuss your most recent experience.

November 05, 2020

The worst possible service. I brought my car in for a recall, I had made an appointment the week prior. I left my car all day when I went to pick it up they said they didn’t have the parts in stock and I More

by ach11572
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Abramov
Nov 19, 2020 -

Advantage Toyota Valley Stream responded

We're sorry to hear your experience with us was less than amazing. Please reach out to us at wecare@aagny.net so we can understand what happened and how we can improve the situation. We look forward to hearing from you.

Nov 19, 2020 -

ach11572 responded

You want me to reach out again? I brought my car in and completed your survey and you want more? I’ve already had my car fixed by another dealer that cares about their customers.You’re clearly the worst dealer in the New York area.

November 04, 2020

It took sometime to resolve the issues with my car but the overall experience was good. This was the second time I took the car in for the exact same problem. More

by RUELMOULTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Widder
Nov 06, 2020 -

Advantage Toyota Valley Stream responded

Thank you for your feedback and for choosing Advantage Toyota. Please let us know if you need anything else in the future.

October 29, 2020

The person I worked with was great. The mechanic was quick and I was in and out in a flash. Felt safe in the waiting room More

by KELLYINLB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Zino
Oct 30, 2020 -

Advantage Toyota Valley Stream responded

Thank you for all of your kind words, Kelly! We are happy to read that you had a pleasant experience. Should you need anything else, please reach out!

October 28, 2020

GREAT DEALERSHIP GREAT CUSTOMER SERVICE AND THE STAFF ALL FRIENDLYthere is no other place that I would go to other than Advantage Toyota Motors.yes More

by CHOIRBOYTG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Advantage Toyota Valley Stream responded

Thank you! We appreciate your kind review of Advantage Toyota and hope you will visit again soon. Take care.

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