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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,010 Reviews

3,010 Reviews of Advantage Toyota Valley Stream - Service Center

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October 03, 2020

The employees are very professionals and courteous. They explain everything to you before starting the job. If they job going to take too long,They suggest you to go and come back. In one word you hav More

by ghis28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Zino
Oct 05, 2020 -

Advantage Toyota Valley Stream responded

Thanks for your kind words! It's reviews like this that make us at Advantage Toyota excited to come into work every day. Should you need anything else, please reach out!

September 30, 2020

Toyota Care is amazing. Thanks Toyota. The visit was very pleasant, and got our 12 month service completed. The professionalism was satisfactory and I would recommend. More

by GAYDOWNER
Recommend Dealer
Yes
Employees Worked With
Akinlabi Dixon
Oct 02, 2020 -

Advantage Toyota Valley Stream responded

Thank you for the great review! We are always happy to help! Please let us know if you ever need anything else.

September 28, 2020

Well organized despite long line of cars waiting for service. Service area was well kept and representative was thorough. Rep confirmed telephone number twice and time estimate was met. More

by GARYSMUNIZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Widder
Sep 30, 2020 -

Advantage Toyota Valley Stream responded

Thank you for the five star review, Gary! It was great to hear from you and please let us know if you ever need anything else.

September 26, 2020

I have been calling I am requesting a refund from my last visit..after leaving my coolant was leaking . The worst experience. No one is answering or returning my calls More

by AKLEEB100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dont remember lady name..she smokes
Oct 12, 2020 -

Advantage Toyota Valley Stream responded

We are sorry to read about this. Please contact us at wecare@aagny.net to discuss.

September 25, 2020

Problem cleared up on its own but Xavier very graciously offered to take a look at my car whenever I brought it in. I called Originally because I thought I had a film on my windshield. More

by ELSTEINBE
Recommend Dealer
Yes
Employees Worked With
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Advantage Toyota Valley Stream responded

Thank you. We appreciate your kind review of Advantage Toyota and hope you will visit again soon. Take care.

September 25, 2020

andy was superb. everything he said and did was as promised, including the time involved to complete a ll of the work. the time involved in picking up the car was minimal. it was ready when promised. More

by mbsemel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Advantage Toyota Valley Stream responded

Thank you for your five star review. The Advantage Toyota team is delighted we could serve you so well.

September 24, 2020

Don’t like the long car line and the guy who gave me me back my keys was very rude didn’t like his attitude More

by VINCELG4L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Zollinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Advantage Toyota Valley Stream responded

Hi there, Vince. We are disappointed to see just 3 stars! Give us a shout when you can at wecare@aagny.net so we can discuss. Thanks so much!

September 24, 2020

My last visit was for scheduled maintenance. My advisor was very courteous and knowledgeable. Due to covid-19 debacle, shuttle service (ride back home) is no longer provided. Small inconvenience. Still app More

by thighlander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
Sep 25, 2020 -

Advantage Toyota Valley Stream responded

Thanks so much for taking the time to share this short but sweet feedback! We're happy to hear that you had a great experience with us at Advantage Toyota and hope to see you again; take care!

September 20, 2020

After five days I finally got my car back. No updates. Unauthorized work was done on my vehicle according to Margie Bonel. Expensive expect to pay $1,4000 + paid tax. I paid $1,730.70 To get my car bac More

by malaikahenry1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Margie Bonel
Oct 05, 2020 -

Advantage Toyota Valley Stream responded

Malaika, thank you for your feedback. We aim to provide an exceptional experience for all of our customers. We're sorry we may have missed the mark with your visit. Please reach out to us at wecare@aagny.net to discuss your concerns together.

September 18, 2020

They take 7 days to fix my car and they didn’t even give me a car to use. I had a bad experience. I don’t think I will go there again. The advisor was nice. More

by B.ANGELENE
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Advantage Toyota Valley Stream responded

We're sorry to hear that you didn't have a great experience. Please reach out to us at wecare@aagny.net to let us know more.

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