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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,007 Reviews

3,007 Reviews of Advantage Toyota Valley Stream - Service Center

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September 09, 2020

Andy was very transparent in keeping us posted on what needed to be done. Excellent customer service and very efficient. Thank you very much for a great experience during this difficult time. ! More

by Eileen Saporito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
Sep 10, 2020 -

Advantage Toyota Valley Stream responded

Eileen, thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at Advantage Toyota and what we offer.

September 09, 2020

Service was good as they took care of my car and made the proper repairs where needed. Thank you for making sure my car is safe for the road. More

by GDERENCHES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Advantage Toyota Valley Stream responded

Thank you for your five star review. The Advantage Toyota team is delighted we could serve you so well.

September 08, 2020

My car was done in decent time. My advisor contacted me appropriately and I picked up my car. But I had to come back 2 days later because they didn't put a new sticker on my windshield. I called the same m More

by Bigcoz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Andy Zollinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2020

Good services. Pleasant staff. Have implemented an excellent way to get car serviced and be protected from COVID 19. Shout out to Celine for excellent customer service. More

by TM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to share such a fantastic review! We're happy to have the opportunity to serve you.

September 07, 2020

The description of what needed to be done was outlined and good. The price was reasonable and I will go back again for service at the location. More

by OTHOMPSON_7719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Advantage Toyota Valley Stream responded

Thank you for the fantastic review! We look forward to seeing you next time.

September 03, 2020

It is always a pleasure to deal with Andy, as a matter of fact he may be the single biggest reason why my wife will only drive a Toyota. More

by michaeldonnarumma
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Advantage Toyota Valley Stream responded

Thank you for the five star review. We are very happy to know that you have such amazing experiences with our team. It was a pleasure to work with you and we look forward to working with you again!

September 03, 2020

Their service department is always friendly they always provide me the best price for my service.They’re always upfront I’m very happy with the service manager Andy Zollinger More

by Carrie b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Advantage Toyota Valley Stream responded

Thanks for the five stars, Carrie! It's our pleasure to serve you, and we look forward to doing so for years to come.

September 03, 2020

Good service but needs to set up a better system when dropping off your car.Marked designated lanes and signs to direct customers needed with only one intake lane open, and notify when scheduling your a More

by Joe's Rav4 2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Akinlabi Dixon
Sep 04, 2020 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to share feedback. We always strive to provide the best service for every customer. If there is ever anything else you might need, please never hesitate to give us a call.

September 02, 2020

Worst service ever had no loner after I spent 600 usd on towing the lady picking up the phone was rude. Never called me back More

by JARAMILLO12JAMES
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zach Widder
Sep 17, 2020 -

Advantage Toyota Valley Stream responded

James, we sincerely apologize for any unintended discourtesy. Please feel free to reach out to wecare@aagny.net at your convenience so we may better assist you.

September 02, 2020

Andy in Service is just a great gentleman. He answered my questions, was friendly and courteous. Covid 19 guidelines were in place. I felt very safe. More

by REVHBSB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devindra James
Sep 04, 2020 -

Advantage Toyota Valley Stream responded

Thank you for all of your kind words! We are glad that he was able to assist you. Should you need anything else, please reach out!

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