Advantage Toyota Valley Stream - Service Center
Valley Stream, NY
3,007 Reviews of Advantage Toyota Valley Stream - Service Center
Andy was very transparent in keeping us posted on what needed to be done. Excellent customer service and very efficient. Thank you very much for a great experience during this difficult time. ! needed to be done. Excellent customer service and very efficient. Thank you very much for a great experience during this difficult time. ! More
Service was good as they took care of my car and made the proper repairs where needed. Thank you for making sure my car is safe for the road. proper repairs where needed. Thank you for making sure my car is safe for the road. More
My car was done in decent time. My advisor contacted me appropriately and I picked up my car. But I had to come back 2 days later because they didn't put a new sticker on my windshield. I called the same m appropriately and I picked up my car. But I had to come back 2 days later because they didn't put a new sticker on my windshield. I called the same morning I came back. I was told that the advisor who handled my car would call me back. After about 2-3 hours I decided to just drive straight in. The person who received me at least she showed remorse and assured me I would be taken care of right away and out in no time. She was right. The only bright spot here. More
Good services. Pleasant staff. Have implemented an excellent way to get car serviced and be protected from COVID 19. Shout out to Celine for excellent customer service. excellent way to get car serviced and be protected from COVID 19. Shout out to Celine for excellent customer service. More
The description of what needed to be done was outlined and good. The price was reasonable and I will go back again for service at the location. and good. The price was reasonable and I will go back again for service at the location. More
It is always a pleasure to deal with Andy, as a matter of fact he may be the single biggest reason why my wife will only drive a Toyota. fact he may be the single biggest reason why my wife will only drive a Toyota. More
Their service department is always friendly they always provide me the best price for my service.They’re always upfront I’m very happy with the service manager Andy Zollinger provide me the best price for my service.They’re always upfront I’m very happy with the service manager Andy Zollinger More
Good service but needs to set up a better system when dropping off your car.Marked designated lanes and signs to direct customers needed with only one intake lane open, and notify when scheduling your a dropping off your car.Marked designated lanes and signs to direct customers needed with only one intake lane open, and notify when scheduling your appointment . Unsafe cars backed up into the street free for all to get in single line. Due to Covid restrictions this needs to be addressed it’s been going on long enough. More
Andy in Service is just a great gentleman. He answered my questions, was friendly and courteous. Covid 19 guidelines were in place. I felt very safe. questions, was friendly and courteous. Covid 19 guidelines were in place. I felt very safe. More