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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,007 Reviews

3,007 Reviews of Advantage Toyota Valley Stream - Service Center

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September 02, 2020

Very bad service. They forgot to connect upper pipe with the radiator. The radiator water was all over my car. Now car making noise. They should more responsible specially when they make mistake. More

by BAHADUR215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Advantage Toyota Valley Stream responded

We're sorry to hear about this, and would like to look into this matter further. Please take the time to reach out to wecare@aagny.net at your convenience.

September 01, 2020

This Toyota Dealership is very professional and igive them a 5 Star rating. I will use this facility again for any repairs needed fot my car More

by RAMBEEMERSNR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Widder
Sep 02, 2020 -

Advantage Toyota Valley Stream responded

Thank you for the five stars and kind words! We are always here to help!

August 31, 2020

I have been a loyal customer of Toyota for many years. Recently I dealt with Andrew Zollinger. He was rude unprofessional and condescending. Love Margie. More

by Terry03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Margie Flores was Excellent!!!!, Zach Widder
Sep 02, 2020 -

Advantage Toyota Valley Stream responded

Thank you for sharing your experience, Terry. We appreciate your continued loyalty! Please reach out if you might need anything in the future.

August 31, 2020

It was great service and they took care of my car. And they returned my car on time and a very friendly experience as far as service. More

by GAGANDIWAN81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Widder, TJ Zino, Devindra James
Sep 02, 2020 -

Advantage Toyota Valley Stream responded

Thank you for your kind words! We strive to provide the best services to everyone. Please give us a call if you need anything else in the future.

August 31, 2020

Good Service! Professional Staff. Took care of my car thru COVID with safety and care. A little slower than usual but that is understandable under the circumstances. More

by Bigmac
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Zollinger
Sep 02, 2020 -

Advantage Toyota Valley Stream responded

Thank you for the great review! We are very glad that you are pleased with your most recent experience with us. Should you need anything else, please reach out!

August 30, 2020

Good service but I'm skeptical about the service advisor knowing I needed a wheel alignment; said my vehicle was scanned entering the service area More

by mitchPcathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Widder
Sep 01, 2020 -

Advantage Toyota Valley Stream responded

Thank you for your feedback, Mitch. I can assure you, we only do the necessary work each vehicle needs. Please give us a call for anything else you might need.

August 29, 2020

I brought my Highlander in for a recall and Toyota Care service. As per their instructions I arrived early in the morning for the first appointment and left the car there. Within 3 hours I received a ca More

by nyrunner215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to share this wonderful review of your experience. We always strive to provide the fastest and best service as possible every time. If there is ever anything else you might need, please never hesitate to give us a call. Take care!

August 27, 2020

Still waiting on someone to get back to me after three weeks since I got my car back. The problem I originally came in with hasn't been fixed. More

by SSARMOOGAM
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy Zollinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Advantage Toyota Valley Stream responded

We are very sorry to read this review. Please reach out to us at wecare@aagny.net to discuss.

August 26, 2020

This Dealership is a reliable place to deal with They are very informative and seek to relay good information on what to in the future for the upkeep of our vehicle More

by brownd0113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Zino
Aug 28, 2020 -

Advantage Toyota Valley Stream responded

Thank you for the five star review. We appreciate your kind words for our team and are happy that you are satisfied. If you need anything else, please give us a call. Take care!

August 26, 2020

I was happy that I was able to get out as quickly as possible. They scared me when they told me that it could take 4 hours for the service. However the actual time was less than 2. One problem. They tol More

by emes921
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to share feedback. We are glad that we were able to get your car back to you as soon as possible. If you ever need anything else, please never hesitate to give us a call.

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