Advantage Toyota Valley Stream - Service Center

Excellent as usual, had the first 7 am appointment, taken in at 7:01, was done in less than an hour, Akin, the rep who provided the service coordination, was courteous, knowledgeable and friendly. I will con in at 7:01, was done in less than an hour, Akin, the rep who provided the service coordination, was courteous, knowledgeable and friendly. I will continue to use and recommend advantage toyota. More

Everyone there is helpful, polite, informative Excellent dealership. Not interested in going any other place for service. Very pleased with everything there, especially the agent who helped me. B Excellent dealership. Not interested in going any other place for service. Very pleased with everything there, especially the agent who helped me. But I was not informed how to get my car washed afterwards. I had to go back in for a referral. That never happened before and I was disappointed in that change. But they are the number one service station!! More

Andy Zollinger always makes sure my car is fixed properly and in time. He is a factor in why I have purchased three cars from advantage and in time. He is a factor in why I have purchased three cars from advantage More

Quick service and great customer serviceWaiting time was Quick service and great customer service Waiting time was exactly what was estimated. Andy updated me through out the visit. The waiting area was c Quick service and great customer service Waiting time was exactly what was estimated. Andy updated me through out the visit. The waiting area was clean More

Incredibly long wait even though I had an appointment. I had a 2 PM appointment. I arrived 5 minute early and had to wait outside for 10 minutes before I was even let into the facility. I then waited ano I had a 2 PM appointment. I arrived 5 minute early and had to wait outside for 10 minutes before I was even let into the facility. I then waited another 5 minutes before anyone came over to check me in. I was then told to go sit and wait to be called. At 2:25 I finally went into the service manager and asked why I was still waiting to be checked in. The response was when you go to a doctor even though you have an appointment you still have to wait. Is this the way to address a customer. To make a long story short I finally was on my way at 5 PM with instructions to unpair my phone which was probably the cause of the problem since I had not updated my phone. Seriously I was set up on automatic updates. Long waits seem to be the norm at most service stations. More

Work was finished as estimated He explained to me the reason for the work needed to be done and the why it was important to have it done in a very professional manner He explained to me the reason for the work needed to be done and the why it was important to have it done in a very professional manner More

Toyota Service Department on January 4, 2020, The service on my Toyota Camry on Friday, January 4, 2020, was professional, courteous, and accomplished within a very reasonable period of time. Than The service on my Toyota Camry on Friday, January 4, 2020, was professional, courteous, and accomplished within a very reasonable period of time. Thank you!!!. More

Helpful, timely service. Took a little longer than they said it would, but overall, very good. Love that they didn’t push for additional work that was optional. Thank you. said it would, but overall, very good. Love that they didn’t push for additional work that was optional. Thank you. More

Great I bought my car hear four year ago and I been going hear for service ever since have no problem going there and getting thing done I bought my car hear four year ago and I been going hear for service ever since have no problem going there and getting thing done More