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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,042 Reviews

3,042 Reviews of Advantage Toyota Valley Stream - Service Center

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January 24, 2020

andy zollinger has left a REAL bad IMPRESSION on dealership Andy Zollinger I had a very bad expereince with him. he is not upfront (customer) with inspections. He dose' not explain discount ahead of time. w More

by al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mr.hakeem excellent
Feb 10, 2020 -

Advantage Toyota Valley Stream responded

Al, we are disheartened to read this review and apologize for any inconvenience that occurred. We will be sure to look into this feedback right away and discuss it with our staff to make sure an experience like this does not happen again. Please contact us at wecare@aagny.net at your earliest convenience to discuss this with you further.

January 23, 2020

very disappointed I have gone to this dealer many times. Due to their lack of care I ended up paying much more than I should have this time. They tried to give me a dis More

by berkslaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
margie
Feb 10, 2020 -

Advantage Toyota Valley Stream responded

We are very sorry to read this review. We understand the importance of an appointment and how frustrating wait times can be and we apologize for that. We strive to get everyone in and out in a timely manner. Please reach out to wecare@aagny.net so we can discuss this further with you.

January 23, 2020

great as always Andy is always a pleasure! Always service my vehicle here as they do a great job. Easy to make appointments, service get completed quickly, car runs More

by j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2020 -

Advantage Toyota Valley Stream responded

J, we are glad you are continually satisfied with the service we provide. Thank you for your kind words and time. Let us know if you need anything, we will be glad to help!

January 23, 2020

I always go to Advantage Toyota to get my maintenance check. They are fast and always ready to help. Plus the mall right there which convenient I can shop they will call me to let me know when my car is More

by Red0318a
Recommend Dealer
Yes
Employees Worked With
Devindra James
Jan 24, 2020 -

Advantage Toyota Valley Stream responded

Thank you for your kind feedback! It is our pleasure to continually provide you with quality and professional service. Please let us know if you need anything at all!

January 14, 2020

Service advisor was fantastic. She kept me in the loop every step of the away. I was under the impression that a vehicle was was included with service visits. This is my second service visit (5,000 se More

by brian.gaughran
Recommend Dealer
Yes
Employees Worked With
Celine from service was great
Jan 15, 2020 -

Advantage Toyota Valley Stream responded

Brian, thank you for the kind words on your service adviser. We are sorry if there were any miscommunication or disappointment when your car was returned. Please reach out to us at wecare@aagny.net to speak about that incident further.

January 14, 2020

I love Toyota cars I purchased all my new car from you my only problem with the service department is that it take entirely to long to get your car serviced I waited 6 hours for my car to get finished I need More

by MBINYARD
Recommend Dealer
No
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Advantage Toyota Valley Stream responded

Thank you for continuing to choose Advantage Toyota. You're valued as a customer, and we truly apologize for the unexpected wait time you recently experienced. Your feedback is appreciated, and should you have anything else to share, you're welcome to contact us at wecare@aagny.net. We look forward to continuing to serve you!

January 12, 2020

Helpful, efficient. Got me out in an hour just as the service person said. She was positive and polite. Overall a good experience. Will go again More

by SCG863
Recommend Dealer
Yes
Employees Worked With
Not sure of her name
Jan 14, 2020 -

Advantage Toyota Valley Stream responded

Thank you for the positive feedback. We are pleased to know that you had a great experience. Please let us know if you need anything else in the future.

January 12, 2020

Excellent as usual, had the first 7 am appointment, taken in at 7:01, was done in less than an hour, Akin, the rep who provided the service coordination, was courteous, knowledgeable and friendly. I will con More

by MASHEROO
Recommend Dealer
Yes
Employees Worked With
Akin, Ryan, Tony Oliveri
Jan 14, 2020 -

Advantage Toyota Valley Stream responded

Thank you for the great review! We always strive to provide the best service and experience every time. Please never hesitate to reach out with anything else you might need.

January 10, 2020

Andy Zollinger always makes sure my car is fixed properly and in time. He is a factor in why I have purchased three cars from advantage More

by LACINQ24
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Advantage Toyota Valley Stream responded

Thank you for the 5-star review. We will be sure to share your compliments with Andy. If there is anything else you might need, please never hesitate to give us a call.

January 10, 2020

Everyone there is helpful, polite, informative Excellent dealership. Not interested in going any other place for service. Very pleased with everything there, especially the agent who helped me. B More

by mmbrower1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Advantage Toyota Valley Stream responded

Thank you for the great review! We are happy to know that you are so pleased with our service. It was a pleasure to work with you and if there is anything else you might need, please never hesitate to give us a call.

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