Advantage Toyota Valley Stream - Service Center

Quick service and great customer serviceWaiting time was Quick service and great customer service Waiting time was exactly what was estimated. Andy updated me through out the visit. The waiting area was c Quick service and great customer service Waiting time was exactly what was estimated. Andy updated me through out the visit. The waiting area was clean More

Incredibly long wait even though I had an appointment. I had a 2 PM appointment. I arrived 5 minute early and had to wait outside for 10 minutes before I was even let into the facility. I then waited ano I had a 2 PM appointment. I arrived 5 minute early and had to wait outside for 10 minutes before I was even let into the facility. I then waited another 5 minutes before anyone came over to check me in. I was then told to go sit and wait to be called. At 2:25 I finally went into the service manager and asked why I was still waiting to be checked in. The response was when you go to a doctor even though you have an appointment you still have to wait. Is this the way to address a customer. To make a long story short I finally was on my way at 5 PM with instructions to unpair my phone which was probably the cause of the problem since I had not updated my phone. Seriously I was set up on automatic updates. Long waits seem to be the norm at most service stations. More

Work was finished as estimated He explained to me the reason for the work needed to be done and the why it was important to have it done in a very professional manner He explained to me the reason for the work needed to be done and the why it was important to have it done in a very professional manner More

Toyota Service Department on January 4, 2020, The service on my Toyota Camry on Friday, January 4, 2020, was professional, courteous, and accomplished within a very reasonable period of time. Than The service on my Toyota Camry on Friday, January 4, 2020, was professional, courteous, and accomplished within a very reasonable period of time. Thank you!!!. More

Helpful, timely service. Took a little longer than they said it would, but overall, very good. Love that they didn’t push for additional work that was optional. Thank you. said it would, but overall, very good. Love that they didn’t push for additional work that was optional. Thank you. More

Great I bought my car hear four year ago and I been going hear for service ever since have no problem going there and getting thing done I bought my car hear four year ago and I been going hear for service ever since have no problem going there and getting thing done More

Horrible We waited 6 hours for a maintenance check and oil change. Horrible service. We followed up after 5 and our car was just started on We waited 6 hours for a maintenance check and oil change. Horrible service. We followed up after 5 and our car was just started on More

Let the light shine I have been coming to advantage Toyota for year's and never once been disappointed. The service is great and the work is always done at reasonable tim I have been coming to advantage Toyota for year's and never once been disappointed. The service is great and the work is always done at reasonable time. Thank you advantage so much. More

I’ve been coming here for many years to service my Toyota.. I am pleased with the services and intake person Andy Z . Thank you Toyota.. I am pleased with the services and intake person Andy Z . Thank you More