Advantage Toyota Valley Stream - Service Center

I visited this dealer to ask about servicing my vehicle. I waited 15 minutes in the "service" office and still on one spoke to me. This is the most disgusting level of customer service for a dealership. As I waited 15 minutes in the "service" office and still on one spoke to me. This is the most disgusting level of customer service for a dealership. As such, I would never recommend this dealership to anyone. Advantage Toyota sucks. More

This was my first service appointment on my 2012 leased Camry. Michelle was so very helpful and patient with me. Her smiling face and overall professional was deeply appreciated. Kudos to Toyota for hir Camry. Michelle was so very helpful and patient with me. Her smiling face and overall professional was deeply appreciated. Kudos to Toyota for hiring her. She is truly an asset to your company. More

I was very pleased with the service I received. Patricia was very informative since this was my first time with my new car. She walked me through.Best of all the car was done in 45 minutes! The location is was very informative since this was my first time with my new car. She walked me through.Best of all the car was done in 45 minutes! The location is also good for me, close to my home. More

I bought two cars there and this is first maintenance for my Prius. Patti took care of it quickly on Friday evening when i dropped it off, and even informed me of future maintenance that was paid for. She my Prius. Patti took care of it quickly on Friday evening when i dropped it off, and even informed me of future maintenance that was paid for. She called me on Saturday to let me know when it was going "into maintenance", gave me an estimated time it would be ready, and called to tell me when it was done. When I came to pick it up, she explained the report, and also gave me information on my wife's car (her Corolla's first maintenance is due soon), and advice on when I could bring it in. All this information and service was given cheerfully, and courteously. I enjoyed having her as our service rep, and the service was excellent as well!! I would recommend this location for anyone owning a Toyota. Very well organized. More

I work long hours during the week and rely on weekends to do personal errands. I had my oil change and inspection done on may11 I was in and out and got back to my errands patti was great in othe service d do personal errands. I had my oil change and inspection done on may11 I was in and out and got back to my errands patti was great in othe service department I have Been driving Toyota for 30 years and they never disappoint me Great company Barbara B More

i went to Advantage service on tuesday may 7th; I needed to have my right side mirror replaced. I was told the part had to be ordered and that I would have to return to have the mirror installed. I return to have my right side mirror replaced. I was told the part had to be ordered and that I would have to return to have the mirror installed. I returned on thursday may 9th at 9:30 AM and was quickly taken care of by Joseph Suppa. Within 2 hours the job was completeded and I was very satisfied with the quality of the work.. I have been going to Toyota Advantage for service for many years and have always been very pleased with their staff and the overall work performed on my 2007 Toyota Camary. More

VERY RESPECTFUL,HELPFUL, VERY POLITE AND VERY EFFECTIVE!MAKE THE JOB HAPPEN LIKE NEVER IN MY LIFE.iF BEFORE THE SAME JOB WAS DONE IN 2-3 HOURS,HE MADE IT IN 1 HOUR. GREAT SERVICE!THANK YOU! EFFECTIVE!MAKE THE JOB HAPPEN LIKE NEVER IN MY LIFE.iF BEFORE THE SAME JOB WAS DONE IN 2-3 HOURS,HE MADE IT IN 1 HOUR. GREAT SERVICE!THANK YOU! More

The experience was greaat the customer service was great, i did not spend more then i hr at the office that is very great for me. i did not spend more then i hr at the office that is very great for me. More

Kenya Augustine was very professional from start to finish. She kept me informed while I waited for my vehicle. The service I came for was done in a professional and timely manner. I would definitely finish. She kept me informed while I waited for my vehicle. The service I came for was done in a professional and timely manner. I would definitely recommend this dealership to my friends and family. More

Brought car into dealership to have 2 recalls addressed, rough idle, bent metal shield beneath vehicle replaced, oil change and cabin air filter. When I got the car back the front passenger wheel well shiel rough idle, bent metal shield beneath vehicle replaced, oil change and cabin air filter. When I got the car back the front passenger wheel well shield that protects the engine compartment from debris kicked up by wheel was missing, engine still running very rough. Contacted scion customer care, the dealership and still haven't been helped. No one seems to be contacting me regarding these issues. Next step is small claims court and social media. More