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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,016 Reviews

3,016 Reviews of Advantage Toyota Valley Stream - Service Center

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April 13, 2016

Always acceptional service I always love going to Adavantage Toyota in Valley stream for services on our vehicles. Everyone is very nice from the time you pull in to the servic More

by Daveana Kama-Fischer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenya Augustin
Apr 14, 2016 -

Advantage Toyota Valley Stream responded

Thanks for your feedback, Daveana. We're beyond glad that you love coming to our dealership for all of your vehicle servicing needs - whether it's your RAV4 or Sienna that needs some TLC - and that you find our staff "lovely." Your Service Consultant Kenya is indeed a friendly and knowledgeable professional; we are fortunate to have Kenya on board here at Advantage Toyota Scion. If you have any further questions, or require any assistance at all, please don't hesitate to contact Kenya, or any of us here are the dealership. We can be reached by phone or e-mail, via our website, or through any of our social media channels. May you enjoy many years and miles of safe and comfortable travel in your RAV4 and your Sienna. :-} -Marty at Advantage Toyota Scion

April 13, 2016

Service Center @ Advantage Toyota Kenya is very courteous. She has great people skills and able to translate your car issues very well to the technician. In addition, she has great me More

by Phara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenya Augustin
Apr 14, 2016 -

Advantage Toyota Valley Stream responded

Thanks for your feedback, Phara. Your Service Consultant Kenya is indeed a friendly and knowledgeable professional; we are fortunate to have Kenya on board here at Advantage Toyota Scion. If you have any further questions, or require any assistance at all, please don't hesitate to contact Kenya, or any of us here are the dealership. We can be reached by phone or e-mail, via our website, or through any of our social media channels. May you enjoy many years of safe and comfortable travel in your RAV4! -Marty at Advantage Toyota Scion

April 13, 2016

Satisfied customer I recieved great and friendly service at Toyota . I was very satisfied with the service to my vehicle and always feel welcome at this location. Kenya More

by AngelR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica B , Kenya Augustin
Apr 14, 2016 -

Advantage Toyota Valley Stream responded

Thanks for your post, AngelR, letting us know that your Service Consultant Kenya and Customer Relations Manager Jessica exceeded your expectations and provided you with friendly and superior service. If you have any further questions, or require any assistance at all, please don't hesitate to contact Kenya, Jessica, or any of us here are the dealership. We can be reached by phone or e-mail, via our website, or through any of our social media channels. May you enjoy many years of safe and pleasant miles as you travel down the roads of life! -Marty at Advantage Toyota Scion

April 13, 2016

"Great service and Satisfied customer" Mrs. Augustin is a very nice person, always helping to make the right decision in term of servicing my car. I go back to Advantage Toyota Scion, bec More

by mvsenat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenya Augustin
Apr 14, 2016 -

Advantage Toyota Valley Stream responded

Thanks for your feedback, mvsenat. Your Service Consultant Kenya is indeed a friendly and knowledgeable professional; we're fortunate to have Kenya on board here at Advantage Toyota Scion. It's people like Kenya that make our customers - including you - keep coming back. We appreciate your business, Mvsenat. If you have any further questions, or require any assistance at all, please don't hesitate to contact Kenya, or any of us here are the dealership. We can be reached by phone or e-mail, via our website, or through any of our social media channels. May you enjoy many years of safe and comfortable travel in your Highlander! -Marty at Advantage Toyota Scion

April 12, 2016

They are irresponsible,ignorant They lost my key while on service & ignore to give replacement or compensation. Even they steal my mobile accessories from my car .and trying to steal More

by Shine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessica , Julian Cardona, Kenya Augustin, Margie Bonel
Aug 01, 2016 -

Advantage Toyota Valley Stream responded

We contacted this unnamed reviewer to get to the bottom of any issues, and make things right. While DealerRater indicated that "Shine" did indeed read our private message, (s)he didn't respond via DealerRater or by phone or e-mail, and we have no way of determining out who (s)he is, nor find any records of a scenario that matched his/her description. We are left to believe that this was a bogus review.

April 12, 2016

Never go there I went there for my 10000 miles car servicing & The lady of service advisor named Margie Bonell said & wrote on my receipt my front brake pad is less More

by Russel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Margie Bonel
Aug 01, 2016 -

Advantage Toyota Valley Stream responded

We contacted this reviewer to get to the bottom of any issues, and make things right for him. While DealerRater indicated that "Russel" did indeed read our private message, he didn't respond via DealerRater or by phone or e-mail, and we have no way of determining out who (she is, nor find any records of a 10,000 mile service visit that matched his description. We are left to believe that this was a bogus review.

April 12, 2016

I had always received great service from My service been great with them and I always receive clear detail from her about my car and my appointment always respecte Kenya is perfect More

by Patrice01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenya Augustin
Apr 14, 2016 -

Advantage Toyota Valley Stream responded

Thanks for your feedback, Patrice01. We're thrilled that you find your Service Consultant Kenya to be "perfect." To return the volley, we find your kind review to be sweet, concise, and, in fact, perfect. :-) If you have any further questions, or require any help assistance or any kind, please don't hesitate to contact Kenya, or any of us here are the dealership. We can be reached by phone or e-mail, via our website, or through any of our social media channels. May you enjoy many years of safe, reliable, and comfortable travel in your Sequoia! -Marty at Advantage Toyota Scion

April 12, 2016

Great service! I brought my 4runner a year ago from this dealership. Their overall service was excellent, from choosing the right vehicle for me, to bringing in my t More

by Andrea R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica B., Kenya Augustin
Apr 14, 2016 -

Advantage Toyota Valley Stream responded

Thank you for your feedback, Andrea. A 4Runner's quite a truck, and Kenya's quite a Service Consultant! We're so glad that you were - and are - wowed with your purchase, and your continuing relationship with us. Stating that Kenya is, "the best customer service rep I've ever dealt with" is beyond amazing; Kenya and all of us here remain humbled. Should you have any further questions, or require any kind assistance at all, please don't hesitate to contact Kenya, or any of us here are the dealership. We can be reached by phone or e-mail, via our website, or through any of our social media channels. May you enjoy many years of safe, comfortable, and adventurous travel in your 4Runner! -Marty at Advantage Toyota Scion

March 25, 2016

Top Rated Service on my Toyota Avalon Hybrid I just wanted to tell you what a great operation you have going there at Advantage from one customer’s point of view. After having my 25,000 mile ser More

by HappyCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Cardona
Mar 25, 2016 -

Advantage Toyota Valley Stream responded

Thanks so much for taking the time to sing the praises of your Service Consultant Julian and our dealership, Happy Customer! We strive to provide friendly, transparent, white-glove service to all of our customers; we're glad we hit the sweet spot with you all the way from, as you said, "Julian, to the kid who met (you) at the service door, to the valet and cashier." Please contact Julian or anyone in any of our departments - via phone, e-mail, our website, DealerRater, or any of our social media channels - if we can further help you in any way whatsoever. May you continue to enjoy many years of safe travels in your RAV4 and Avalon. :-} -Marty from Advantage Toyota Scion

March 12, 2016

Awesome Service Margie Bonell was awesome very friendly and got me out of their in no time. Very happy with her service and how she treated me... More

by cookielove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MARGIE BONELL , Margie Bonel
Mar 15, 2016 -

Advantage Toyota Valley Stream responded

We're so glad that your friendly Service Advisor Margie wowed you with her service and was able to get you in and out in no time flat. Thanks much for taking the time to share your positive experience with the world, Cookielove! :-) Please don't hesitate to contact any of us at Advantage Toyota Scion if we can further assist you in any way. We can be reached by phone, via our website, or through any of our social media channels. Have a safe and wonderful spring. -Marty from Advantage Toyota Scion

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