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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,029 Reviews
Call Service Center (516) 887-8600

3,029 Reviews of Advantage Toyota Valley Stream - Service Center

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May 04, 2025

They took care of my car, completed the repair in record time. I will definitely return to address the other issues. More

by PRMMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Advantage Toyota Valley Stream responded

Thank you so much for the great feedback! We're glad we could get your repair done quickly and that you’re planning to come back. We look forward to helping with the other issues and keeping your car in top shape!

May 06, 2025 -

Advantage Toyota Valley Stream responded

Thank you for your kind words! We’re glad your appointment went smoothly and that Akin was able to answer all your questions. We appreciate your trust and look forward to serving you again!

May 03, 2025

This is the second time here on a Saturday and it seems that the sales manager does not have any respect for kids waiting with their parents in service. The meeting is going on but she is using all these F More

by Ravisulaiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shermica Malcolm
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2025 -

Advantage Toyota Valley Stream responded

Thank you for bringing this matter to our attention. We sincerely apologize for the unpleasant experience you and your family had during your recent visit to our service department. We take pride in maintaining a family-friendly environment at Advantage Toyota, and the behavior you described is not in line with our standards. Please be assured that we are taking this feedback very seriously. We will address this issue with our management team to ensure that all staff members maintain professional conduct, especially in areas where customers and their families are present. Your satisfaction is important to us, and we appreciate you taking the time to share your concerns. We are committed to improving and providing a positive experience for all our customers. Thank you for your understanding, and we hope to have the opportunity to serve you better in the future.

May 03, 2025

The service at Advantage Toyota is always professional. They all have wonderful attitudes and serve their customers with a smile. My service representative Akin Dixon is awesome. He has a wonderful persona More

by MJ13585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2025

The service was great left my car and picked up when completed. Everything went smoothly. More

by Loverboy526*
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 28, 2025

Aun no es tenido que usar el serbicio pero comí me explicaron sobre su serbisio son muy buenos More

by MIGUELINA0989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erinson Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Advantage Toyota Valley Stream responded

Thank you for your kind words! We’re glad to hear that our team was able to explain our services clearly and that you had a positive impression. We look forward to serving you when the time comes! ¡Gracias por sus amables palabras! Nos alegra saber que nuestro equipo pudo explicarle claramente nuestros servicios y que tuvo una buena impresión. ¡Esperamos poder atenderle cuando lo necesite!

April 28, 2025

advantage Toyota is very accommodating. They really took care of my needs and of my car. More

by ac11414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Advantage Toyota Valley Stream responded

Thank you! We're glad to hear that you had a positive experience with us and that our team was able to meet your needs. We truly appreciate your feedback and look forward to serving you and your vehicle in the future.

April 27, 2025

Dealt with Travis. Always a pleasure. Very professional and took care of my needs quickly. More

by mahmoodquazi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Advantage Toyota Valley Stream responded

Thank you so much for the five-star review! It's wonderful to hear that Travis provided you with professional and efficient service. We truly appreciate your kind words and look forward to serving you again in the future.

April 27, 2025

Unlike my last visit, which was almost 4 hours for an oil change, the wait time was much more reasonable. Big improvement! 😁 More

by Sharka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your experience with us, Sharka. We're pleased to hear that your recent visit was more efficient and that you noticed the improvement. Your feedback is valuable, and we're glad we could provide you with a more satisfactory service this time. Looking forward to seeing you again!

April 26, 2025

My vehicle was keept their for 3 days For a diagnostic and they still weren’t able to tell me the problem that my vehicle was having that’s the reason for my rating More

by eramos29
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Cobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Advantage Toyota Valley Stream responded

Understanding the cause of your vehicle's issue is important. Your input is valuable to us, and we will use it to improve our service. If you have any further questions or concerns, please feel free to reach out to us at wecare@aagny.net.

April 25, 2025

The representatives from Advantage Toyota were very prompt, courteous and professional. I didn't waste any time to get their services. Also, they offered me good tips about maintaining my car. More

by babubarua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Advantage Toyota Valley Stream responded

Thank you. It’s great to hear that our team was able to provide you with prompt and professional service, and we’re delighted that the maintenance tips were helpful. Your feedback is greatly appreciated and encourages us to continue delivering exceptional service.

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