Advantage Toyota of River Oaks

Excellent Service. Waiting area warm & inviting I have returned to dealer since I purchased my vehicle. I continue to receive courtesy & professional service. My service agent was the best.very conc I have returned to dealer since I purchased my vehicle. I continue to receive courtesy & professional service. My service agent was the best.very concerned with my needs. More

Great Experience Upon arrival the reception was very polite and courteous. While the wait wasn’t too long the environment was most comfortable. I would recommend Advan Upon arrival the reception was very polite and courteous. While the wait wasn’t too long the environment was most comfortable. I would recommend Advantage Toyota. More

Internet price on used cars isn't as advertised We went in to buy a used camry. The internet price listed on cars.com was the best in the area and had low millage. The salesman was courteous, answer We went in to buy a used camry. The internet price listed on cars.com was the best in the area and had low millage. The salesman was courteous, answered all our questions, and gave us a test drive - so far great experience. The problem was with the price. The low internet price had a $500 dealer fee and $1,500 Toyota warranty added on. It was a hassle to remove the warranty, they wouldn't remove it after we said no countless times. At the end they would either remove the warranty or dealer fee not both. If your planning on driving here for a used car know the price you'll pay will be internet price +~$500 fees after you negotiate. Save yourself the time and go to another dealership. More

They left me stuck to get me to buy a new car I'm driving to Wisconsin from Florida and I experienced engine trouble. They were the closest Toyota dealership I could tow it to. That was yesterda I'm driving to Wisconsin from Florida and I experienced engine trouble. They were the closest Toyota dealership I could tow it to. That was yesterday. They told me to diagnose it would be $290. I agreed. Even though I agreed to the diagnosis it still isn't done. Last night, service representative Glenn told me they'd have to take it apart to see if any of it could be repaired (an additional $300 just for further diagnostics), but if it couldn't be repaired, they'd have to replace the whole thing for around $6000 and 10-15 hours mechanics time. That was last night. Today around noon, when I caught their shuttle back to the dealership, the driver told me my car was ready and to pay for it with the cashier. Oh, okay. Great. That should have meant they found the problem and were able to replace some parts. Nope. They literally left it sitting and hadn't touched it. The cashier couldn't find my paperwork and had me speak with a service representative. When I asked Tony, the service representative, how long the diagnosis would take to finish, he didn't answer but asked instead if I'd spoken with a salesperson. Not sure how speaking to a salesperson will fix my car, but I am certain speaking to a salesperson will help them sell last year's model car that they want off their floor. That seemed to be all they were interested in. Funny thing is, I would be willing to buy the new car today, but they seem to think they have me where they want me and won't budge on the price for last year's model. Later this afternoon they quoted me 24.1 hours of repair time... this was after I'd already been quoted 10 - 15 hours. They spoke with someone and came back with 15 hours. Glenn told me there was an engine available in the city. Tony told me the engine would arrive from Wisconsin day after tomorrow, on Friday. They told me it may not be finished on Friday even if the replacement engine arrives in the morning. They told me hybrid repairmen didn't work on weekends. More

New car I have to say Leroy Owens is the best. Always so helpful and pleasant. Thank you again Leroy. I have always loved Toyota they are great cars. I have to say Leroy Owens is the best. Always so helpful and pleasant. Thank you again Leroy. I have always loved Toyota they are great cars. More

Awesome Experience This was the smoothest car buying experience I've had in a long time. The salesman (Mike) was great and he had great support from his team leaders. If This was the smoothest car buying experience I've had in a long time. The salesman (Mike) was great and he had great support from his team leaders. If your shopping for a new Toyota look know further than Advantage Toyota! More

Fast friendly oil change. Very knowledgeable, friendly over all great customer service. He offered other services for the car but right now can not afford to have them fixed. Very knowledgeable, friendly over all great customer service. He offered other services for the car but right now can not afford to have them fixed. More

Customers Service He is always Polite and very helpful with answer questions. Very knowledgeable. Doesn't let you for along time without getting back to you. Make you He is always Polite and very helpful with answer questions. Very knowledgeable. Doesn't let you for along time without getting back to you. Make you feel that he knows what he what he's talking about. More

Smooth process with coming in for an oil change Customer service representative Kevin made the process so smooth for me. I entered in the building & he immediately took care of me with no hesitation Customer service representative Kevin made the process so smooth for me. I entered in the building & he immediately took care of me with no hesitation. The wait for my service was not long at all. Great customer service Kevin! More

Great service and Wonderful hep!! Big s/o to Doc Hendricks!! Worked with me to find a car that I would love, and left with a car I love! Great service and was such a big help to me lea Big s/o to Doc Hendricks!! Worked with me to find a car that I would love, and left with a car I love! Great service and was such a big help to me leaving with a car! Great personality and checked up on me after I left to make sure everything was okay! More