Advantage Toyota of River Oaks

Servicio excelente Me ayudo mucho Fernando. Servicio excelente lo recomiendo a todos. Sali con una nueva highlander que me encanta mucho.segire haciendo negocios con con Me ayudo mucho Fernando. Servicio excelente lo recomiendo a todos. Sali con una nueva highlander que me encanta mucho.segire haciendo negocios con con advantage. More

Sales people Very anti white attitude Service extra slow and the sales people as well as some service personnel very anti white. They come around talking to African American customers and Service extra slow and the sales people as well as some service personnel very anti white. They come around talking to African American customers and offer them something to drink but do not offer the same to white customers. Atmosphere very uncomfortable for a white customer. More

Very friendly Everyone that I came in contact with was very helpful. When I came in to receive my last oil change they told me I had to have an appointmen Everyone that I came in contact with was very helpful. When I came in to receive my last oil change they told me I had to have an appointment. The person told the manager what I was there for and it was my first time there and I did not know I had to have an appointment. After that they wrote me up and I was taken care of. They also told me my car was on the list for a recall for the transmission so I made an appointment for that. I was also interested in learning about the leasing program so that is when I came in contact with Mr.. Allen Vincent from there on I was happy and walked out with a 2019. Now I have a new family Advantage Toyota Thank you all.😉 More

Oil change The service was wonderful. I was scheduled for a 7 o’clock appointment, they got me in right away, but I was told it would be ready by 9 am. I was cal The service was wonderful. I was scheduled for a 7 o’clock appointment, they got me in right away, but I was told it would be ready by 9 am. I was called at 8am and was told my car was ready I was extremely happy. More

Buying a new Toyota Camry LE My salesman Big Al was most helpful in selling us the car that we wanted at the best price. He was very thorough and complete in showing us all the fe My salesman Big Al was most helpful in selling us the car that we wanted at the best price. He was very thorough and complete in showing us all the features of our car and introducing us to the service department. More

Great team Wonderful team Very nice Ella helped us out so much Made sure we were taken care of Very friendly We got great service that day She made sure if it Wonderful team Very nice Ella helped us out so much Made sure we were taken care of Very friendly We got great service that day She made sure if it More

Lying Salesman We had a good experience with everyone - except for a lying salesman. WARNING: you will NOT get the car for the price listed on the internet. You will We had a good experience with everyone - except for a lying salesman. WARNING: you will NOT get the car for the price listed on the internet. You will either go home without a car or you will pay more - for extras - than you expected to pay. More

Advertised prices are not accurate Literally was told by multiple employees that the online price is "just to get you in the door" as they add $2,000 onto the price for security etching Literally was told by multiple employees that the online price is "just to get you in the door" as they add $2,000 onto the price for security etching and a glasscoat that is tantamount to a car wash and upholstery cleaning. They mention that these things come standard with every car and they cannot reduce the prices of them. One conversation I had with a manager went like this: "this car sells for $X everywhere else but here you are getting the same price BUT with the security etching and glasscoat." I replied that I didn't want or need those additions but what I wanted was the advertised price. They replied that those online prices are just to get people to come in and are non-negotiable. More

Great Service I love coming to Advantage Toyota!!! The people are friendly and very knowledgeable and I’m not always being harassed to purchase a new vehicle... I love coming to Advantage Toyota!!! The people are friendly and very knowledgeable and I’m not always being harassed to purchase a new vehicle... More

False Prices Went in for a used car that was advertised at a certain price on their website. When I got there and sat down after test driving the car, the salesman Went in for a used car that was advertised at a certain price on their website. When I got there and sat down after test driving the car, the salesman brought out a sheet with the online price, plus an etching cost of $499, and plus a glasscoat cost of $1,695. They stated both of these have already been added to all their cars and the costs can't be avoided. Their pricing methods are very deceptive in order to bring in customers to the dealership. More