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Adventure Subaru
Fayetteville, AR
403 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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403 Reviews of Adventure Subaru
August 27, 2019
We had our first experience with a Subaru dealership. When starting to look for a new vehicle, Subaru was at the top of our list because of the wonderful things we have always heard about the quality of t When starting to look for a new vehicle, Subaru was at the top of our list because of the wonderful things we have always heard about the quality of the vehicle. Our first contact was on-line when looking at their website. A salesperson contacted me immediately and answered all of my questions. We made an appointment to look at a certified vehicle and our experience was A+. We ended up purchasing a 2020 Ascent, which had to be ordered but it was delivered in less than a week. The salespeople we had the pleasure of dealing with were personable, knowledgeable and patient (we are an "older" generation). We made a follow-up appointment (encouraged) to review the technical "bells and whistles" of the vehicle (there are SO MANY!!). More
by MrsGrapes
Employees Worked With
Derek Smith, Justin Bulla, Randy Green
August 26, 2019
Great service as always We can always count on this dealership for good service --- no wait, perfect job, multi check of everything. They wash the car every time we take it i We can always count on this dealership for good service --- no wait, perfect job, multi check of everything. They wash the car every time we take it in. One of the reasons we have two Subarus. More
by Sophia
Employees Worked With
Jacob Wheeler, Justin Litterell, Robert Driggers
August 12, 2019
New car buying experience. Kenny Boyett worked hard to get us the vehicle we wanted at the right price. Our buying experience was easy and fair. Would certainly go to this dea Kenny Boyett worked hard to get us the vehicle we wanted at the right price. Our buying experience was easy and fair. Would certainly go to this dealership again! More
by TomD
Employees Worked With
Kenny Boyett, Mike Murray
July 11, 2019
Still good In the past, Adventure Subaru was by far the best service department I have ever used. In the last year, the quality of work and interactions with th In the past, Adventure Subaru was by far the best service department I have ever used. In the last year, the quality of work and interactions with the customer have slipped a bit but they are still good to work with. Issues I am noticing include Service Manager not paying attention to my needs and comments while working with me Service Sticker in the window is not being replaced When questions are asked, I am being blown off as not being able to understand the answer (my husband and I have rebuilt several cars, I'm not exactly a novice) When sent the normal service rating email, the link does not work More
by BL2
Employees Worked With
Justin Litterell
July 08, 2019
Best Dealership I’ve EVER used Adventure Subaru is an excellent dealership. I’ve bought A Honda, a Jeep, a Nissan, a Chevy, GMC, and Subaru’s from other dealers BUT no other dealer Adventure Subaru is an excellent dealership. I’ve bought A Honda, a Jeep, a Nissan, a Chevy, GMC, and Subaru’s from other dealers BUT no other dealer has been as easy to deal with. Plenty of product to choose from. No gimmicks or up selling. Very straight forward. Service crews are friendly and informative. Time estimates have been accurate and they wash your car too! Comfortable waiting area IF you choose to wait. More
by HamBell
Employees Worked With
Justin Weiss, Kenny Boyett, Jacob Wheeler
June 20, 2019
Very complete and will always take our car to them for work. they took care of service for my wife with out any problem. I trust and recommend this Adventure Subaru. They made us a great deal on a new car and h they took care of service for my wife with out any problem. I trust and recommend this Adventure Subaru. They made us a great deal on a new car and have taken care of them after sale without any problem. More
by mack10
Employees Worked With
Jacob Wheeler
June 13, 2019
Exceeded all my expectations The entire team at Adventure Subaru is outstanding! From sales to service, they treat customers as valued individuals, and not as sales marks. I l The entire team at Adventure Subaru is outstanding! From sales to service, they treat customers as valued individuals, and not as sales marks. I like my Subaru so much and recommend it so highly that three of my friends and relatives have bought their new Subarus from Adventure. It is a great organization. More
by Crosstreker
Employees Worked With
Justin Litterell
May 23, 2019
First oil change and defective seat frame weld. Excellent customer service. Given a car to drive after finding seat frame frame broken. Our sales person Shannon came to check on us while we were t Excellent customer service. Given a car to drive after finding seat frame frame broken. Our sales person Shannon came to check on us while we were there. Excellent sales experience with Shannon!! Excellent customer service from service department!! We have had two recalls, one for the gas gauge and one for the computer panel. Both were corrected with the oil change. More
by Bluesman1
Employees Worked With
Shannon Boyett
May 10, 2019
Amazing team I can not express in words how impressed I am with Adventure Subaru Service Department. They really know how to treat and keep a loyal customer. I h I can not express in words how impressed I am with Adventure Subaru Service Department. They really know how to treat and keep a loyal customer. I have always been very impressed with Subaru as a product and their customer service but this past month I had to have an expensive repair dont to my CVT. Not only did they give me a loaner to take home to Greenwood but they also went above and beyond to help me afford the repair and maintenance that need to be done on my car. I told them I wanted to keep my car in good working order for at least another 80,000 miles and that is exactly what they helped me do. Thank you so much for taking care of me and my family!!!! More
by Cass
Employees Worked With
Jacob Wheeler
May 02, 2019
Great Service and Knowledge Outstanding dealership. Great service and follow up after the sale and a valued contributor to the community. Will continue to do business with this d Outstanding dealership. Great service and follow up after the sale and a valued contributor to the community. Will continue to do business with this dealer. More
by Farkantino
Employees Worked With
Joshua Bostick
