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Adventure Subaru
Fayetteville, AR
415 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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415 Reviews of Adventure Subaru
May 10, 2019
Amazing team I can not express in words how impressed I am with Adventure Subaru Service Department. They really know how to treat and keep a loyal customer. I h I can not express in words how impressed I am with Adventure Subaru Service Department. They really know how to treat and keep a loyal customer. I have always been very impressed with Subaru as a product and their customer service but this past month I had to have an expensive repair dont to my CVT. Not only did they give me a loaner to take home to Greenwood but they also went above and beyond to help me afford the repair and maintenance that need to be done on my car. I told them I wanted to keep my car in good working order for at least another 80,000 miles and that is exactly what they helped me do. Thank you so much for taking care of me and my family!!!! More
by Cass
Employees Worked With
Jacob Wheeler
May 02, 2019
Great Service and Knowledge Outstanding dealership. Great service and follow up after the sale and a valued contributor to the community. Will continue to do business with this d Outstanding dealership. Great service and follow up after the sale and a valued contributor to the community. Will continue to do business with this dealer. More
by Farkantino
Employees Worked With
Joshua Bostick
April 22, 2019
New 2019 Subaru Outback I love my new 2019 Subaru Outback that I purchased about 1 month ago. This is my fourth Subaru that I have owned. They are so easy to drive and get a I love my new 2019 Subaru Outback that I purchased about 1 month ago. This is my fourth Subaru that I have owned. They are so easy to drive and get around in. Would purchase another one. More
by Hund,lk
Employees Worked With
In McCormick, Cayla Litterell, Mike Murray
April 01, 2019
Excellent services I never had a Subaru before, now that I lease my new car (impresa 2018) I just feel I’m part of the company. I have referred all my family and friends I never had a Subaru before, now that I lease my new car (impresa 2018) I just feel I’m part of the company. I have referred all my family and friends to buy or lease a Subaru More
by Malax1
Employees Worked With
Robert Dresher
March 11, 2019
Service Center review only The service department has always been great to me. They are willing to answer my questions & do their best to get me in asap. The service staff ar The service department has always been great to me. They are willing to answer my questions & do their best to get me in asap. The service staff are always courteous and friendly. More
by NB71
Employees Worked With
Justin Weiss, Dan McKenna, T.G. MacEoghain-Capwell, C.E. Barnett, Kenny Boyett, Deanne "Dee" Gardner, Jacob Wheeler, Justin Litterell, Robert Driggers, Joshua Bostick
November 28, 2018
Best Buying Experience Ever Buying a vehicle is exciting but can be stressful! Everything was explained very well and they took plenty of time with us. But even more important, t Buying a vehicle is exciting but can be stressful! Everything was explained very well and they took plenty of time with us. But even more important, the service is organized, good and fast! Snacks and drinks are great, too. More
by BonnRo
Employees Worked With
Cayla Quigley, Zsolt Gomory
November 21, 2018
Easy Peasy, NOT a lemon squeezy! Was in the market for the first brand new car of my life. I found the car of my dreams on their website. Price was good but they helped to make it bet Was in the market for the first brand new car of my life. I found the car of my dreams on their website. Price was good but they helped to make it better! We drove over two hours to get there. Both hubby and I were nervous, hoping that we weren't walking into a game of bait and switch as so often happened when we lived in LA. To our relief, the price paid was the price agreed on over the phone! And Shannon was so good, so patient! We got lost fairly quickly in Fayetteville. She came out twice; on our way to and our way outto lead us to where we needed to be! Above and beyond the call! T.G. was a delight and Mike was a dream to work with. If you just want to get a quality car and get on with it, Adventure is the dealer for you! We WILL be back for the next Subaru! HS More
by HS
Employees Worked With
T.G. MacEoghain-Capwell, Shannon Boyett, Mike Murray
November 17, 2018
12000 mile maintenance This was our 12000 mile care and our second time to come to Adventure. Our first trip was great. Our second was not. It took a lot longer and when the This was our 12000 mile care and our second time to come to Adventure. Our first trip was great. Our second was not. It took a lot longer and when the service guy came to let us know our car was ready, he said he didn't know where it was maybe in the car wash. I felt like we were turned loose to find it our self and then it was dirty and had grease spots on it, so it had not been to the car wash. More
by done12
Employees Worked With
Robert Driggers
November 10, 2018
Disappointed on Veterans Day Weekend I have to say that I was greatly disappointed last night by the service guys. I was coming back from A friends house when I noticed that my truck was I have to say that I was greatly disappointed last night by the service guys. I was coming back from A friends house when I noticed that my truck was driving funny. They live in a neighborhood right behind the dealership. So I pulled into dealership to see what was going on. I got out and seen that my rear drivers side tire was almost completely flat. I looked at the clock and it was 6:15pm. I noticed the lights were on in the rear bays. So I pulled up and asked one of the guys if they could put some air in my tire to see if it would hold enough for me to get back home in Rogers. Unfortunately it was loosing air as fast as they were putting it in. The guy said it was bad and asked if I had a spare. I told him I did. He said that was great and that I was welcome to back down to the flat area of the parking lot so I could change my tire. I looked at the empty bays and the 3-4 guys that were just standing there. The first guy had commented that he couldn’t wait till 7pm so he could go home. So I knew that they weren’t closed. No I don’t drive a Subaru. I drive a Ford pickup truck. Now I’m not one to ask for favors. I would have gladly paid to have them do it. This is where situational awareness kicks in. I’m standing there with a handicap placard in my windshield, my Air Force veterans ball-cap on and a hoodie that says Air Force DD-214 Alumni. My handicap placard is because I broke my back in April. So I really didn’t need to be crawling around under my truck trying to use that worthless little jacks that come with a vehicle and those crappy little tire irons. Then lifting the old tire into the truck bed and installing the spare. I’m definitely paying for it this morning. So kudos to you Adventure Subaru for making a handicap vet change his own tire in your back parking lot on Veteran’s Day weekend!!!! More
by Jason
Employees Worked With
Honestly don’t remember they guys names that were there, Jacob Wheeler, Justin Litterell, Robert Driggers, Joshua Bostick
November 09, 2018
service i find the service excellent. timely, and very friendly. they keep you advised of status and any unexpected issues. waiting area is very nice, and co i find the service excellent. timely, and very friendly. they keep you advised of status and any unexpected issues. waiting area is very nice, and comfortable. More
by none
Employees Worked With
Clay Ledbetter, Jacob Wheeler, Justin Litterell, Robert Driggers, Joshua Bostick
