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Affordable Used Cars of Fairbanks

1.4

4 Lifetime Reviews

2525 S Cushman, Fairbanks, Alaska 99701 Directions
Sales: (907) 452-5707

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4 Reviews of Affordable Used Cars of Fairbanks

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August 28, 2017

"Be Careful you dont get "CHEATED""

- Military Fam

Be very careful dealing with this company, I believe they will happily cheat you. We are a military family that has just been moved to the Fairbanks area and needed to find a second car. In shopping around we found a vehicle (Toyota Sienna van) that would have been right for our needs on the Affordable Used Cars lot. In doing a little research on the van we found that the price that the dealership was asking was the absolute highest price listed on any of the auto valuation site (KBB, NADA, etc) for this kind of vehicle in EXCELLENT condition, however the vehicle was not in excellent condition. In initially speaking to the salesman they were willing to make some small concession in the price for all the cosmetic damage that the vehicle had, and although saying over an over again that that they of course stand behind the quality of their vehicles 100% would offer no kind of writing or warranty (not even 15 days) for the vehicle or to indicate this belief in the quality of their vehicles. I was finally able to get them to let me take the vehicle to an independent mechanic to take a look at it. The mechanic, after doing a good inspection they found that the vehicle had serious mechanical issues and needed some major repairs (about $1600). I went back to the dealer with the intent of either having them repair the problems or reducing the price to account for the actual condition of the vehicle so that I could still have the vehicle repaired. The dealer wanted their mechanics to look at the car (as if they hadn't looked at it already). After looking at the car the dealership initially tried to ignore the issue by saying that it was not really a problem, but later (after some pressure) admitted they had found the problem and it did in fact need the repairs claimed. Rather than repair the vehicle or negotiate a reduced price (so that I could have it repaired) they decided that they no longer wanted me to buy the vehicle and put it right back on the lot for the same "full value" price they had been originally asking. I can only guess that they were hoping that some other "sucker" would come along and they could try again to pass off this vehicle on them for a price WAY above what it was really worth. BE VERY CAREFUL

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Recommend Dealer
No
Employees Worked With
Jeff, others
August 07, 2016

"Great experience, low stress, great cars"

- David K

I've done 3 deals through Dave and he is wonderful. No used car is perfect, because they call those new cars. Affordable really only has the better stuff when it comes to used. Their pricing is fair as is their treatment of customers. Thanks!

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Recommend Dealer
Yes
Employees Worked With
David Sivigliano
May 14, 2014

"ATTENTION FUTURE CAR BUYERS"

- TJCENGIZ

when you ask for little help they dont want to even give you a hand.. mike zanazzo they know how to quickly and easily sell vehicles. but when it comes to quality and customer service after you have already purchased the vehicle it is totally YOUR problem know and help is a foreign word. There is "no-hassle guarantee" when you purchase the vehicle because why disclose important information when nasty salesmen can just hide it from you? I am infuriated due to the fact that our family has supported this terrible company with THREE VEHICLE PURCHASES. L I have a complaint for this company especially towards MIKE ZANAZZO. I am infuriated due to the fact that our family has supported this terrible company with THREE VEHICLE PURCHASES. The second vehicle's brakes needed replacing within a few weeks. This company knows how to quickly and easily sell vehicles within the hour it seems, but when it comes to quality and customer service after you have already purchased the vehicle it is totally YOUR problem know and the thought of offering any "help" is a foreign word. When you ask for any information or assistance not even a finger is held out in times of need. There is a "no-hassle guarantee" when you purchase the vehicle because why disclose important information when nasty salesmen can just hide it from you? Don't invest or waste your money at this Fairbanks local business. I am quite disgusted with our purchases and extremely UNSATISFIED. I will never have any good thoughts that come from Affordable Used Cars as it has drained me and my family financially. Anyone looking to buy a car? Don't even glance at this business, unless you wish to receive extremely poor service. Is there a possible choice of ZERO stars?

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Recommend Dealer
No
Employees Worked With
MIKE ZANAZZO
June 12, 2004

"Wonderful salesperson! Would recommend him to everyone. ..."

- nelsonar

Wonderful salesperson! Would recommend him to everyone. Great team but Jeff made the sale for me and my family. Thank you so much!

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Recommend Dealer
Yes
Employees Worked With
Jeff Packard
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