Airpark Chrysler Jeep Dodge RAM - Service Center

My vehicle was done when they said it would be. John Otero has always been great to deal with. John Otero has always been great to deal with. More

Kyle was super helpful and made sure our new Jeep was taken care of. Thank you. taken care of. Thank you. More

Our interaction with the staff was not friendly. We felt that our concerns were met with skepticism. Very transactional experience and we will find a different dealership to work with next time. T We felt that our concerns were met with skepticism. Very transactional experience and we will find a different dealership to work with next time. The speed at which the repair was done, however, exceeded our expectations. More

Anthony and the service team are great I shared the issue, developed a plan and executed with no issue. issue, developed a plan and executed with no issue. More

Anthony is amazing. He’s on top of things he’s punctual. He is polite. Pay him more and keep him forever. He’s on top of things he’s punctual. He is polite. Pay him more and keep him forever. More

outstanding service from John Otero. His communication was, as always first class. the vehicle was serviced promptly. His communication was, as always first class. the vehicle was serviced promptly. More

Kyle always takes good care of my vehicle and keeps me informed of any issues found during the visit. The facility is clean and and the vending service is top notch. informed of any issues found during the visit. The facility is clean and and the vending service is top notch. More

The service takes 1 week to be done, I have to be calling them to get an update. And even calling my agent never answered my calls. It was a really bad experience them to get an update. And even calling my agent never answered my calls. It was a really bad experience More

Started out accommodating and the issue was unable to be corrected after trying to replace multiple parts. Escalated to the service manager and he denied noticing the concern that myself, the service advise corrected after trying to replace multiple parts. Escalated to the service manager and he denied noticing the concern that myself, the service adviser and technician all agreed to have noticed and that they had already Initiated 3 repairs on. Was told “that’s just how these trucks are” my the service manager. He tried to convince me that his diesel specific technician had told him my concern was standard. Had to get Chrysler involved and the issue was then fixed even though I was told “that’s just how these trucks are”. I would never recommend this dealership if you’re looking for honesty and integrity in the service department. More