I just recently purchased a used 2014 Camaro from this dealership. I can say it wasn't the most pleasurable experience. My wife i I engaged over text inquiring about the car. After many back and forths, we decided this was the car for us, without seeing it. We arrived at the dealership, we saw the notice on the front door stating 'masks were required to enter.We put our masks on to only find the employees were not wearing them, only a handful. The place was like a Petri dish, just waiting for new bodies to pass on Covid. Beware this is not a safe environment, use the bathroom and wash your hands!
Devon greeted us, very nice man and took us to his desk , where the Used Car Director Jordan Courtney came over. He presented us with a piece of paper showing the details of the car, trade in and other items that didn't make any sense at the time, then asked us to sign. Of course we signed, we wanted the car.
Then it was time for Finance, we met Noah Ryan, slick 30 something and started the paper work. When it got to the actual sales contract all xxxx broke lose.
The original price of the car that we texted about suddenly changed(remember that piece of paper that we signed at the desk) suddenly came into play. Jordan had said there was an additional $1000 added to the price of the car, that would include Tinting, coating of the paint(whatever that is), they sprayed something on the inside of the car(have no idea what that was) and it all came to around $1000 extra. It's hard to believe the car did not have tinted windows before they said they tinted them. And spraying something on the interior, which we have never heard of that, and spraying something on the paint? So Jordan removed the spraying of the paint from the cost of the car. So now we were minus about $150 for that. Still not happy with the extras, we went ahead and signed. Then it came time for the warranty. This car had no factory warranty, so to be prudent we wanted a warranty, $4000 for 3 years and we still don't know what that covers. We were told we would get something in the mail in about 4-6 weeks.
When we got home, (did I say we lived in Tucson) we noticed there was not a sticker on the window for when the next oil change would be. So the wife texted Jordan, the used car Director and asked, his response" when the oil maintenance light comes on" that will be when you need to change the oil.
This was so very condescending , disrespectful to a woman, my wife. I'm 99.9% sure he would not of said that to me.
In regards to home delivery SErvice, Jordan advised it would take "days or weeks" to get someone to deliver the car to us...What a joke...
Our advice to anyone purchasing from this dealership is BUYER BEWARE. The price of the car is not what you think, so many extras added on. And no 90 day free Sirius, no dealership used car warranty, no 90 day OnStar, nothing except extras you have to pay for, except possibly getting Covid!