Airpark Chrysler Jeep Dodge RAM - Service Center

Service department is excellent!!! Brought my Jeep Patriot to Airpark CJD because my local dealer in Surprise AZ couldn’t diagnose the problem and acted like they could care less. What Brought my Jeep Patriot to Airpark CJD because my local dealer in Surprise AZ couldn’t diagnose the problem and acted like they could care less. What a world of difference at Airpark. Brought the vehicle in on a Saturday morning and by Saturday afternoon they found the problem, ordered the parts, informed me of what was wrong and had it back to me on Wednesday. First class service all the way especially from Doug Chapman the service advisor. This dealer is 30 miles from where I live and also where I bought the Jeep but worth the drive. More

Best dealership I have ever worked with and I’m 47. Thank you very much for taking care of me. From arrival to departure they were right on. Absolutely the BEST service and very organized. They know the Thank you very much for taking care of me. From arrival to departure they were right on. Absolutely the BEST service and very organized. They know their stuff. More

Excellent Service Jason oversaw my service. He is very courteous, professional, and knowledgeable. This a first class service department. I have never had an unsati Jason oversaw my service. He is very courteous, professional, and knowledgeable. This a first class service department. I have never had an unsatisfactory experience with them. This is an excellent dealership. More

Great service very fast car runs great promo service the dearship was very clean the workers were very helpful and the work was done on a timely manner car runs great promo service the dearship was very clean the workers were very helpful and the work was done on a timely manner More

Grand Cherokee maintenance Fantastic service representative. Same for service department. Entire dealership is first class. I have been going there for six years. Have had ma Fantastic service representative. Same for service department. Entire dealership is first class. I have been going there for six years. Have had many and only Jeep vehicles in previous state of residence for 35 years. More

Excellent Service Department One of the best service departments we've ever experienced. They are even able to service our Promaster. So impressed. Great follow through. Thorough One of the best service departments we've ever experienced. They are even able to service our Promaster. So impressed. Great follow through. Thorough work. Fair prices. Really customer-service driven. Highly recommend. Our service manager was so nice as well. More

Great service I would have given 5 stars but they forgot that I had a service contract and charged for the services that were on the contract. Kinda of my fault for I would have given 5 stars but they forgot that I had a service contract and charged for the services that were on the contract. Kinda of my fault for not telling them when I brought it in but thought they would know that anyway. Good overall experience though. would recommend. More

Best service ever ! I took my 2015 town and country because I had a problem with my air conditioner . Leon Marquez went above and beyond for us. He dealt with mpp fo I took my 2015 town and country because I had a problem with my air conditioner . Leon Marquez went above and beyond for us. He dealt with mpp for us ( extended warranty place) he handled everything from getting my rental covered to getting the part that was needed covered. We will not go anywhere else . Thanks again Leon. You are awesome. And my air conditioner works perfectly :) More

Excellent Bob Phillips was a wonderful service rep. Worked on several recalls, water leaks and a stubborn exhaust vibration. Added in a synthetic oil change a Bob Phillips was a wonderful service rep. Worked on several recalls, water leaks and a stubborn exhaust vibration. Added in a synthetic oil change and accomplished all this in two days, Provided transportation to and from home at no charge and did a real nice job explaining how the new shifting mechanism safety addition worked. I will return to Airpark Jeep and seek Bob's help when and if needed. JR More

Jeep Service They had my Jeep Grand Cherokee for 16 days untouched in their service department as they were waiting for approval from Chrysler Corporate to fix a t They had my Jeep Grand Cherokee for 16 days untouched in their service department as they were waiting for approval from Chrysler Corporate to fix a transmission problem that should be under warranty !! After 16 days having me in a rental (they have no loaners) my rental bill was $600+ and they denied paying it when they were the ones that took 16 days to provide me with the determination that the trans work was not covered under warranty. They were the ones who took me to Enterprise and told me I had to have a Dodge product for a rental. The service is horrible, the service department is chaotic. How could it possibly take 16 days to determine whether the trans issue was covered under the warranty. Total incompetence and lack of respect and consideration for their customers. After 16 days and an email to the General Manager, Service Director and Service Manager within two hours I get an email stating that the trans would not be covered or my $600+ rental. They have no concern or consideration for customers who have purchased there. Screw you as much as they can is the motto at this dealership...screw you on the purchase, attempt to screw you on the financing and screw you on the service. Stay away from this place they have no soul or ethics it' all about profit and incentives for management !! More