Airpark Chrysler Jeep Dodge RAM - Service Center

As the car is back at Airpark because the first trip did nothing to fix the problem the issues with the way you work on cars should be looked at. My wife was given back a car that based on all the work that nothing to fix the problem the issues with the way you work on cars should be looked at. My wife was given back a car that based on all the work that is now being done to Fix the same issues from this ticket show the car was unsafe to drive. That your service team to say a car is fixed with everything that was truly wrong with my car is gross negligence on the part of the safe involved at Airpark. I am just glad that when I brought it back i demanded Henry authorize a rental car because what I got to start was just bring it back Monday. To answer the WHY just look at what the work being done to truly fix the problem is. The other big issue I have with Airpark's service department is I bring my car in for all its work and was never told on any issues with the front end suspension. I am pretty sure that all the issues being fixed currently didn't just happen overnight and a service department that really inspects cars when they are in for scheduled service would have seen some of the issues before they got to the point we are now. I think I could also make a case that the wearing out of the front tires is a direct result of Airpark's negligence in inspecting the car over the past two years when it has been in for service. As this is for your internal use I hope you do something about it but I am also looking into contacting Chrysler corp since the negligence you service departments showed has a direct impact on their brand and they should know the sloppy work being done at your dealership. I hope I gave you enough to accept my rating. Howard Segal More

Jason was the best automotive service professional that I have ever delt with. He did exactly what he said he would do, when he said he would do it. He followed up, did not miss any details and was a perfect have ever delt with. He did exactly what he said he would do, when he said he would do it. He followed up, did not miss any details and was a perfect professional each and every step of the way. He should be training others and given a raise! More

I've had an annoying rattle in the dash of my Jeep Rubicon for a few months which was getting progressively more annoying. I took into the dealer during my service appointment, outlined the noise and Rubicon for a few months which was getting progressively more annoying. I took into the dealer during my service appointment, outlined the noise and the service tech found it and silenced it. More

Bill was very accommodating. He called with the estimate of what had to be done and that price was very accurate. The shuttle service was on time and I did not have a lengthy wait. of what had to be done and that price was very accurate. The shuttle service was on time and I did not have a lengthy wait. More

SERVICE WAS GOOD AND TIMELY I THOUGH THE PRICING WAS FAIR SERVICE WAS GOOD AND TIMELY I THOUGH THE PRICING WAS FAIR BUT A LITTLE HIGH IN TODAY'S ECONOMC ENVIRONMENT WHERE EVERYONE HAS HAD TO CUT PRICES IN SERVICE WAS GOOD AND TIMELY I THOUGH THE PRICING WAS FAIR BUT A LITTLE HIGH IN TODAY'S ECONOMC ENVIRONMENT WHERE EVERYONE HAS HAD TO CUT PRICES IN ORDER TO SURVIVE OTHER THEN THAT GREAT JEEP More

Service was impeccable, quick, and over all the most wonderful experience I have had with a service department. Thank you for the great service and support from Jason and all the support staff. wonderful experience I have had with a service department. Thank you for the great service and support from Jason and all the support staff. More

Aaron M.baez has provided top notch expert service on every appointment we have made. It's a pleasure to visit AirPark Dodge when we need service on our vehicle.. every appointment we have made. It's a pleasure to visit AirPark Dodge when we need service on our vehicle.. More

I really appreciate the service professionals at Airpark. I will say I am not happy with my PT Cruiser this time. I had a 2001 bought it in 2003 and loved the car.this is when I met the Airpark group. Now wh I will say I am not happy with my PT Cruiser this time. I had a 2001 bought it in 2003 and loved the car.this is when I met the Airpark group. Now when I traded my wonderful 2004 350 Z for this 2008 PT Cruise that had nothing included not even cruise control. Which I assumed it had it included or I would not of purchased this model. I was miffed. I have had to put in a transmission, motor mounts and have had air-conditioning problems and some other main component. Now I had the MPP warranty and thank g-d for that. But this car was a rental with 48,000 miles when I purchased it and I wish I would not of felt I needed to take the only car for my trade.Again, the warranty has been utilized but if I were the company I would of taken the car back and gave me a different PT Cruiser.... Lezlie Greenberg. Maureen and others are wonderful... They need to be noticed. More

The work was done promptly, we do not have a 2nd car, so that is important. We needed additional work done that would have take several hours. Terry suggested an appointment next week. that is important. We needed additional work done that would have take several hours. Terry suggested an appointment next week. More

This is a very goor dealership,service is excellant and your parts dept is very helpfull and excellant also. What else can I say I will bring my jeep to your dealewrship for all my service and any major wo your parts dept is very helpfull and excellant also. What else can I say I will bring my jeep to your dealewrship for all my service and any major work. More