Airpark Chrysler Jeep Dodge RAM - Service Center
Scottsdale, AZ
538 Reviews of Airpark Chrysler Jeep Dodge RAM - Service Center
I really appreciate the service professionals at Airpark. I will say I am not happy with my PT Cruiser this time. I had a 2001 bought it in 2003 and loved the car.this is when I met the Airpark group. Now wh I will say I am not happy with my PT Cruiser this time. I had a 2001 bought it in 2003 and loved the car.this is when I met the Airpark group. Now when I traded my wonderful 2004 350 Z for this 2008 PT Cruise that had nothing included not even cruise control. Which I assumed it had it included or I would not of purchased this model. I was miffed. I have had to put in a transmission, motor mounts and have had air-conditioning problems and some other main component. Now I had the MPP warranty and thank g-d for that. But this car was a rental with 48,000 miles when I purchased it and I wish I would not of felt I needed to take the only car for my trade.Again, the warranty has been utilized but if I were the company I would of taken the car back and gave me a different PT Cruiser.... Lezlie Greenberg. Maureen and others are wonderful... They need to be noticed. More
The work was done promptly, we do not have a 2nd car, so that is important. We needed additional work done that would have take several hours. Terry suggested an appointment next week. that is important. We needed additional work done that would have take several hours. Terry suggested an appointment next week. More
This is a very goor dealership,service is excellant and your parts dept is very helpfull and excellant also. What else can I say I will bring my jeep to your dealewrship for all my service and any major wo your parts dept is very helpfull and excellant also. What else can I say I will bring my jeep to your dealewrship for all my service and any major work. More
You need to KEEP Mr. Bill Hill around for a awhile, he up front and forthrite when it comes to answering the customers questions. He explains the service what is and is not included and the upfront costs. front and forthrite when it comes to answering the customers questions. He explains the service what is and is not included and the upfront costs. HE walks you through the documents BEFORE you pay. It's a shame all of your other service writers are not like this. More
I have always received excellent advise from Aaron Baez and great service from your mechanics. Work is completed in a timely fashion. Everyone at your dealership has treated me in a kind and helpful way. and great service from your mechanics. Work is completed in a timely fashion. Everyone at your dealership has treated me in a kind and helpful way. Rubicon is returned to me clean and ready to go. Aaron always goes over services performed, asks if I have questions, discusses any future service recommendations. 10% discount was applied and greatly appreciated. More
I had an extended wait while dropping my vehicle off for my service appointment. When my vehicle was completed, I was not called as agreed. The first service advisor, Roger, I dealt with seemed stress my service appointment. When my vehicle was completed, I was not called as agreed. The first service advisor, Roger, I dealt with seemed stressed and made me a little uncomfortable. However, I had made my appointment with him earlier in the week and he was pleasant and accomodating. Upon returning to the dealership to check the status of my service, Jason assisted me and was very professional and helpful. He escorted me to the clerk with my paperwork and made sure I knew where my vehicle was parked in the lot. More
I was greeted promptly. I waited briefly for my new service rep David, previously had Paul. Work completed just about 15 minutes longer then estimated, better then my last visit. All in all a positive service rep David, previously had Paul. Work completed just about 15 minutes longer then estimated, better then my last visit. All in all a positive experience. More
Clean, helpful and friendly. No hard sales on other services, but good information to have. Car was washed always a great touch! Nice waiting area - one of the best i have seen. services, but good information to have. Car was washed always a great touch! Nice waiting area - one of the best i have seen. More
Bill Hill is the best service advisor I've ever had. It's obvious that he cares for his customers and does his best to help them. I'll keep coming to AirPark as long as Bill is there. obvious that he cares for his customers and does his best to help them. I'll keep coming to AirPark as long as Bill is there. More
I had a much better experience than the last time I came in for a LOF. I appreciate the change in experience. Thank you for paying attention to my report and making changes accordingly. in for a LOF. I appreciate the change in experience. Thank you for paying attention to my report and making changes accordingly. More