Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Airpark Chrysler Jeep Dodge RAM - Service Center
Scottsdale, AZ
538 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
538 Reviews of Airpark Chrysler Jeep Dodge RAM - Service Center
Sort by
March 30, 2011
Brought car in for head liner repair got mit back and it was not fixed ! asked to see the manager I was told go ahead . No effort to get the manager or talked to the manager just she is over there. had to l was not fixed ! asked to see the manager I was told go ahead . No effort to get the manager or talked to the manager just she is over there. had to leave the car for another 2 days. Very inconvient and a waste of time. All this could have been avoided if the car was inspected prior to calling me and haveing me come out. Service advisors need to inspect the cars before handing them back to the customor. Even though I have een taken care of the end result has yet to happen! More
by klpenguin
Employees Worked With
Steve Bachi
March 25, 2011
As always, I've been treated as a "customer", and not simply as someone that owns a car and needs service. Airpark Dodge personnel have always been helpful, honest, courteous and understanding, a and not simply as someone that owns a car and needs service. Airpark Dodge personnel have always been helpful, honest, courteous and understanding, and this time is no exception. I bring my car back here for service on a regular basis, and look forward to continue doing business with Airpark Dodge for many years to come. More
by fsmwtf
Employees Worked With
David Hallwood
March 24, 2011
UConnect Problems with my new 200!! Everything was fine with Air Park Chrysler. Only problem was Chrysler Corp and their lack of software upgrades to make the UConnect compatiable with my cell phone! Now with Air Park Chrysler. Only problem was Chrysler Corp and their lack of software upgrades to make the UConnect compatiable with my cell phone! Now I have to wait until mid to late April before any new upgrades are available but still no guarantees! Wish I had the phone # of the Chrysler area manager! More
by gary johnson
Employees Worked With
Paul
March 21, 2011
The team at Airpark does an EXCELLENT job. The service technicians are knowledgable, timely and professional. The repairs are always done in a timely manner and to my satisfaction. The facility is clean, technicians are knowledgable, timely and professional. The repairs are always done in a timely manner and to my satisfaction. The facility is clean, and equipped with enough stuff to keep me busy while waiting. We have been Jeep owners for 20 years and have been with Airpark the entire time. They do a GREAT job. More
by markharnois
Employees Worked With
Steve Bacsi & Maureen Working
March 14, 2011
DAVID ALWAYS DOES A GREAT JOB KEEPING ME INFORMED AS TO WHAT'S GOING ON WITH MY CAR. MY PROBLEM IS WITH A CLOCK THAT LOSES ABOUT 1 MINUTE PER WEEK. THIS IS ABOUT THE FOURTH TIME I HAVE HAD IT IN FOR THIS P WHAT'S GOING ON WITH MY CAR. MY PROBLEM IS WITH A CLOCK THAT LOSES ABOUT 1 MINUTE PER WEEK. THIS IS ABOUT THE FOURTH TIME I HAVE HAD IT IN FOR THIS PROBLEM. I HOPE THEY FIXED IT THIS TIME. A NEW RADIO WAS INSTALLED, THE THIRD ONE IN THIS VEHICLE. More
by jackmo
Employees Worked With
DAVID HALLWOOD
March 11, 2011
Michael Kalu is an excellent service adviser. He gets 5 stars from me! He explains everything in detail including my options. He is not pushy and I feel he has my best interest in mind. I would not hesita stars from me! He explains everything in detail including my options. He is not pushy and I feel he has my best interest in mind. I would not hesitate to refer my friends and associates to Michael for their service needs. More
by ken.kakoska
Employees Worked With
Michael Kalu
March 10, 2011
250 Characters!?! I'm not putting forth the time or 250 Characters!?! I'm not putting forth the time or effort necessary to validate this surveyed review of Airpark Chrysler Jeep and Dodge Employees. 250 Characters!?! I'm not putting forth the time or effort necessary to validate this surveyed review of Airpark Chrysler Jeep and Dodge Employees. However, it should be noted that the entire staff was diligent, hard-working, and cencerned about my needs and everything it takes to keep my vehicle running at its optimal performance. Thank you everyone at my dealership for your sincere time and consideration and the pride you take in your job!! (Yeah I guess 250 characters sounds like a lot but really isn't) ((Kind of misleading. You might want to rephrase that.)) More
by mfeirste
Employees Worked With
Paul Guthart & The Service Department
March 07, 2011
I did encounter a question on my Maintenance Contract. My purchase agreement has an EC714N, which your personnel could not find in your description of maintenance contracts. I had a problem when I purc My purchase agreement has an EC714N, which your personnel could not find in your description of maintenance contracts. I had a problem when I purchased the car, and reviewed the contract with a new contracts person. The agreement was updated at that time to reflect what I thought I purchased. Unfortunately this person passed away recently. Could you please review your old maintenance contracts an let me know what EC714N includes. This was my second car purchased at Airpark. The first was a 2006 PT Cruiser. I bought a maintenance agreement that covered all recommended maintenance during the warranty period. I asked for the same contract on the Caliber, for ALL recommended maintenance for the warranty period, which was extended to 84 mo, 75K miles. Please review your records and let me know what happened! In the past I have recommended your dealership because of the excellent record, but now, two years later, I am not sure! My sales person was the same for both cars, Lisa Strassman, who is a great person. More
by bobpreising
Employees Worked With
Sheri Cabaral
March 03, 2011
Paul Guithart is a professional. He's polite, knowledgeable, keeps me informed of what is going on in the process. I am very impressed with your dealership that you have hired someone of Paul's knowledgeable, keeps me informed of what is going on in the process. I am very impressed with your dealership that you have hired someone of Paul's caliber (no pun intended since I own a Calibre :)) to serve your customer service clients needs. Never having owned a Dodge before I am also quite pleased with the responsiveness of the car; the comfortable ride whether in the City or driving to California, northern Arizona, etc. I have recommended Airpark to several friends. Thank you! More
by Carolena
Employees Worked With
Paul Guithart
February 25, 2011
Thumbs Up...just moved out here from the east coast and you guys blow away all the others in all the extras you do...such as reaching out to me via email at work and showing me photos and an explanation o you guys blow away all the others in all the extras you do...such as reaching out to me via email at work and showing me photos and an explanation of each service in detail that is happening on my Jeep...once I picked up my Jeep you had a booklet of all the services that were completed and again included photos and an explanation of each service in detail, Since we moved out here in July of 2010 we have used one other JEEP dealer in the west valley...who was good...but you guys ROCK! More
by rbast31
Employees Worked With
aaron baez
