Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Airport Marina Honda
Los Angeles, CA
253 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 253 reviews
January 22, 2025
I brought my car in for service and I was amazed at the detailed record they had on my car even when I had a smog check done elsewhere. Manny was my service agent and he was clear on what my vehicle would detailed record they had on my car even when I had a smog check done elsewhere. Manny was my service agent and he was clear on what my vehicle would need and he called me when they had a report so that we could go over it. I truly loved the video made by the technician to show me all aspects of my vehicle. Very thorough and professional. Such friendly service. More
by AnaM
Employees Worked With
Manny Martinez
January 17, 2025
I bought a 2018 Accord at this dealership and have serviced it here since then and have always been satisfied with their professionalism, friendliness and knowledge. Unfortunately when looking for an serviced it here since then and have always been satisfied with their professionalism, friendliness and knowledge. Unfortunately when looking for another car they didn’t have what I wanted. I bought a 2020 Civic and starting taking it here for service just yesterday, Jose helped me and he was great. Past experience with Bryan has always been exceptional. They keep you updated on the work being done to your vehicle and let you know as soon as it is ready. I have personally spoken with Lyle Ota, to let him know how exceptional I think his associates are. More
by elsagonzalez
Employees Worked With
Jose Gallardo, Manny Martinez, Lyle lyle y ota, Bryan Aguilar
January 05, 2025
Friendly staff, explained the services needed, and the prices for said services. Good communication with our advisor, and the car was ready as promised. prices for said services. Good communication with our advisor, and the car was ready as promised. More
by Budro83678
Employees Worked With
Manny Martinez
November 28, 2024
Our vehicle was towed after service department was closed for the night and by eight the next morning I received a text notifying me that they were on the case. Our service advisor Gabriel was very attentive for the night and by eight the next morning I received a text notifying me that they were on the case. Our service advisor Gabriel was very attentive and helpful. It was a very positive experience! More
by Joseph Schimmel
Employees Worked With
Gabriel
November 27, 2024
My sales rep was and continues to be amazing. A little disappointed I still don’t have my car , but glad that Honda is taking the fixing of my vehicle ( prologue ) seriously. A little disappointed I still don’t have my car , but glad that Honda is taking the fixing of my vehicle ( prologue ) seriously. More
by aragonm25
Employees Worked With
Sunil Gangwani
November 08, 2024
Had a very excellent customer service experience with great communication detail all thanks to Pedro. He was very informative and knowledgeable about the service done to my vehicle. Definitely coming bac great communication detail all thanks to Pedro. He was very informative and knowledgeable about the service done to my vehicle. Definitely coming back and recommending others, thanks Honda! More
by Anthony Herrera
Employees Worked With
Pedro Cazarez, Edgardo Mena
October 11, 2024
The only dealership that shows the cost for service on its website! Service advisors are proactive in giving the best price for service to customers. its website! Service advisors are proactive in giving the best price for service to customers. More
by Happyface
Employees Worked With
Benson Chin
October 05, 2024
Dropped off vehicle and immediately greeted by a service member. Clean waiting area has a coffee machine that allows me to select what type of brew I would like. When car completed service I was give a prin member. Clean waiting area has a coffee machine that allows me to select what type of brew I would like. When car completed service I was give a printed report and was on my way. More
by csyamada
Employees Worked With
Jose Gallardo
October 04, 2024
We have bought two cars at Airport Marina Honda. The people who work there are kind and patient. They always give a good price and offer great service. We will go there again for our next car. I hig The people who work there are kind and patient. They always give a good price and offer great service. We will go there again for our next car. I highly recommend them. More
by jjschim
Employees Worked With
Nick Ball, Dan Cress, Fulton Hicks, Eric Breitenbucher
