Airport Marina Honda

I just leased a new Honda Civic last night from this dealership and I had truly great service. I was greated by polite and helpful employees and was helped right away. They showed me around so I would k dealership and I had truly great service. I was greated by polite and helpful employees and was helped right away. They showed me around so I would know just where I needed to go in case I need to come in for a service. They made me feel very comfortable by guiding me through my lease and went out of their way to help me get just what I wanted at just the right price for me. They made sure I was completely comfortable with my new car before I drove off the lot. They made my experience very quick and easy! I would recommend this dealership to everyone! More

Alvin Benjamin is truley a class act sales man which I really enjoyed working with. I confirmed the lease price over the phone. They honored their quote which was less than other dealerships. There was no really enjoyed working with. I confirmed the lease price over the phone. They honored their quote which was less than other dealerships. There was no significant other sales pressue. He attempted to do the outmost for us to leave the dealer ship satisfied, specially when we had some problem with the car battery which was replaced. Overal I definitely recommend this dealer ship and specifically Alvin Benjamin.Pleasure to work with. More

I am so happy with my new Honda Accord Coupe, and Alvin really made my whole car buying experience wonderful! He was easy to talk to, was not full of fluff, had so much knowledge about the vehicle, and was really made my whole car buying experience wonderful! He was easy to talk to, was not full of fluff, had so much knowledge about the vehicle, and was just overall a great person! I am so happy he was our salesman for the vehicle!! He is awesome and would recommend him to anyone who is buying a honda!! Go Alvin! More

This was the best and easiest car shopping expierence ever! Alvin gave us friendly service and a GREAT price. We told him exactly what we were looking for and although they did not have it he looked al ever! Alvin gave us friendly service and a GREAT price. We told him exactly what we were looking for and although they did not have it he looked all over town until he found exactly what we wanted and I couldn't be happier! It was truely the best "Alvin Benjamin" shopping expierence!!! Thank you Alvin Benjamin I love my car!!!! More

I had a great experience purchasing my new Honda Odyssey Touring 2011. From the minute I e-mailed John he whent out of his way to get the specific color and model I wanted the same day, he had it delivered Touring 2011. From the minute I e-mailed John he whent out of his way to get the specific color and model I wanted the same day, he had it delivered all the way from Irvine. Once I got there my van had my name on it so no one would sell it!! I was there for a while but I had a trade-in that wasn't to easy to sell since it had a high pay-off amount but John did a great job in helping me get a deal. Larry was another salesman helping us out with the test drive and furnishing us with information. He showed us the service department and set me up with my first service appointment. Overall I left happy with my purchase and the service I recieved. Thanks! More

He is honest and delivered on his word.i was really happy with the dealers It was a totally stress free experience. I'm in the valley but it was worth the drive. He's the internet sales manager and a guy I'm with the dealers It was a totally stress free experience. I'm in the valley but it was worth the drive. He's the internet sales manager and a guy I'm telling all my friends about. Thank you NOAM B More

Hi. The rating I'm giving is for the sales experience (bought a SWEET new 2011 Accord Coupe). What a GREAT group of people(Antwoine, Jay, Tony and Lyndon). I'm a super picky (yes, I'd call myself a perf (bought a SWEET new 2011 Accord Coupe). What a GREAT group of people(Antwoine, Jay, Tony and Lyndon). I'm a super picky (yes, I'd call myself a perfectionist) and very analytical guy, and these folks went out of their way to make me happy! First, because I was insistent on having a tan leather interior, they explained all the color combinations, checked the entire SoCal Honda inventory ... and had to go all the way to Riverside to find a car for me. And what a car it is! Antwoine personally took most of his Saturday to drive from LA (Marina/Airport Honda) to do the dealer trade in Riverside. AND, on the financing end of things, I was thinking about leasing. After I got home and ran the numbers that Jay had worked up for me on my own spreadsheet program, I wasn't really happy with what I was seeing on the imputed interest rate. The next day, Jay and Lyndon (very patiently) explained to me an additional variable in the algorithm that I hadn't realized before (re. the imputed interest rate of a lease). Guess what?!? --I ended up purchasing, and they had no problem re-doing the deal as a purchase. THANK YOU GUYS!! You're the best! I'm telling you as someone who's 49, 6 hours shy of a Doctorate degree (CPA and Certified Fraud Examiner to boot), and this dealership (at least everyone that I personally interacted with) can be TRUSTED! I knew the first time I met Antwoine that he was a different kind of salesperson (i.e. he's someone you actually WANT to continue to have a friendship with). In fact, I'm treating HIM next Friday to a beer and a steak. How's that for customer satisfaction?! More

In 40 years of buying cars, Alvin Benjamin is the ONLY salesman I can say that I ever dealt with who was totally ethical, honest and delivered on his word. I've had two other Civics but was never really salesman I can say that I ever dealt with who was totally ethical, honest and delivered on his word. I've had two other Civics but was never really happy with the dealers I worked with. So I searched dealers in L.A. for a 2011 Honda Civic, and Alvin Benjamin was the only salesman whose name came up with multiple recent rave reviews. So I called him. He was clear, concise and promised to get back to me with a quote within 1/2 an hour. And he lived up to his promise! When I arrived the next day Alvin made the process almost effortless. He was polite, charming and clear in all his communications. No run-around, no "let me check with my manager." It was a totally stress free experience. I'm in the S.F. valley but it was worth the drive. He's the internet sales manager and a guy I'm telling all my friends about. More

I had a 100% positive experience. Kudos to Lily in finance, who kept her humor during an hour-long power and computer outage. My salesman, Bill Ramos is a joy to work with, and great to talk with. D finance, who kept her humor during an hour-long power and computer outage. My salesman, Bill Ramos is a joy to work with, and great to talk with. During the power outage, we talked and talked. He knew it was not easy for me to just sit there all that time. Thanks to Sales Manager, Lyndon, for not only a great deal, but a friendly demeanor. And thanks to Antwoine for working with me when Bill was not there. I've never seen an organization where every person I dealt with was friendly, and seem to have great rapport with each other. Like the dealership very much, and love my 2010 Civic LX. More

I started off working with a few other dealerships near my home in Hollywood and was very disillusioned, by how poor the service was. (No call backs- unprofessional and rude) Luckily, I called Alvin at Ai my home in Hollywood and was very disillusioned, by how poor the service was. (No call backs- unprofessional and rude) Luckily, I called Alvin at Airport Marina Honda and was reminded of what Great customer service is! He got right back to me, gave me a great price and worked to track down the color we wanted from another dealer. Once he got the car for us, he took the time to review all the features and ensured this was the right car for us. Alvin should actually teach a class in customer service. We'll definitely be going back to him for our next car. More