Akins of Winder - Service Center

Absolutely terrible! I have purchased several vehicles from you guys and the service has gotten worse every time I use you guys for something. I (scheduled an appointm I have purchased several vehicles from you guys and the service has gotten worse every time I use you guys for something. I (scheduled an appointment) to get my oil changed, fuel filter changed, tires balanced and rotated. After I told two different ladies over the phone the tire and rim size, and that Wild Willies would probably have to complete the balance and rotation. I got a call from your service department saying that they had to send it over to Wild Willies for just that. They also said they would call me when it was completed before the end of the day. Also advised me that I would receive a text about the oil change to make a payment. There was a recall that she advised me of and it was not even a thought for you guys to handle while you had my truck. I called Wild Willies to see if they completed my truck yet as I had not heard from your service department and they told me they would not be able to even get to it for a couple days minimum. He told me that they stay about a week and a half out on work. I told him that’s why I made a freaking appointment and told two different ladies my situation. Absolutely unacceptable the run around I received the past couple Times I brought you a vehicle to work on. I guess Brad got WAY too big for his britches and the customers service went to xxxx in a handbag. But I’m sure you guys could care less. You really don’t have any competition, or you would be hurting for sales and service if you did. Very unhappy and disappointed customer for several years now. I guess it’s time to find a new dealership that wants to treat people like people!!!!! More

Great service. I will continue to service my Vehicle with skins in winder. Thank you I will continue to service my Vehicle with skins in winder. Thank you More

The best dealer always winder dealer I recommend strong , the best guys in dealer and maintenance the best guys in dealer and maintenance More

The very best Dealer I have ever dealt with in my 45 years of driving!! years of driving!! More

Excellent Service! Prompt on scheduling. Outstanding Communication! Detailed information on next service! Knowledgeable Technicians. 100% would recommend! Prompt on scheduling. Outstanding Communication! Detailed information on next service! Knowledgeable Technicians. 100% would recommend! More

It's too bad that this dealer gets a 1-star rating from me, since all of this has to do with Crysler Dodge's pure lack of response to our early engine failure due to a known problem. It's been almost and me, since all of this has to do with Crysler Dodge's pure lack of response to our early engine failure due to a known problem. It's been almost and no reply from the manufacture to the dealer or us as a customer. Unacceptable! More

Considering I have only dealt with this dealership twice, purchasing my vehicle and having one minor cosmetic repair, I am very pleased with the service I’ve received. The people there are very friendly, kin purchasing my vehicle and having one minor cosmetic repair, I am very pleased with the service I’ve received. The people there are very friendly, kind and helpful. They had the vehicle I was looking for on their lot and gave me a deal that I was very pleased with. As for the minor cosmetic repair I needed, the service department was very helpful and made the repair without an issue. More

Have used them for years but recently was told my car need $4,700 of work took it to another repair center and they told me my car needed no work done at all. Placed calls multiple calls requesting a c need $4,700 of work took it to another repair center and they told me my car needed no work done at all. Placed calls multiple calls requesting a call back and have received none. We will be taking our 6 vehicles to other places for service. Horrible experience More

Erica always help us out and gets our work trucks in and out as quickly as possible. out as quickly as possible. More